Customer Service

1 month ago


Singapore GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. Full time

[Order Number: 672623]

  • AWS+ Bonus
  • Mon-Fri: 9am-6pm/ Sat or PH: 9am-3pm (based on duty roster.)

Responsibilities

  • Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
  • Understand customer's needs and provide quick, accurate and satisfactory answers to their queries
  • Ensure proper recording of conversation with customer in the call centre system
  • Meet/exceed all individual and team key performance indicators (KPI) set by the management
  • Maintain a positive and helpful approach in interactions with all customers
  • Able to work during weekend and perform OT when necessary
  • Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements

  • Candidate must have experience in order processing and handling of customer's enquiries

Please whatsapp your resume to 9xxxxxxx if you are interested to apply. Thank you

Please kindly refer to the Privacy Policy of Good Job Creations for your

EA Personnel Name: Lim Lai Xin (Iris)EA Personnel No: R2197913EA License No: 07C5771


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