Customer Service
1 day ago
Job Description:
- Respond promptly to customer inquiries via emails, telephone calls or social media platforms
- Provide pricing and delivery information
- Process orders, shipments, invoices and filing.
- Receipts of incoming shipments
- Handle overseas customers and affiliates' shipment and admin requirements.
- Organize workflow to meet customer time frames
- Direct customer requests and issues to the related department
- Keep records of customer interactions and transactions
- Manage administration
- Support, communicate and coordinate with Sales team and internal departments
Job Requirements:
- Nitec / Diploma in Business Administration
- Pleasant and Positive personality
- Proficient in Microsoft Excel
- Effective analytical and problem-solving skills
- Effective communication skills, both oral and written
- Self-motivated. proactive and independent
Applicants with relevant experience may be considered for senior roles.
Please send your detailed resume in MS Word format to: resume@goldtechHRs.com
Stating your notice period / earliest available commencement date, current & expected salaries.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Verbal Communication
Social Media
Interpersonal Skills
Tax
work independently
Administration
Payroll
MS Office
Office Administration
MS Word
Business Services
Communication Skills
Administrative Support
Excel
Team Player
Customer Service
Pricing
administrative duties
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