![MARINA BAY SANDS](https://media.trabajo.org/img/noimg.jpg)
Spa Receptionist
3 weeks ago
JOB SCOPE
- Greets guests, offers assistance and consultation on Spa enquiries according to Banyan Tree and Forbes standards.
- Answers telephone call in a professional, courteous and polite manner in accordance with Banyan Tree and Forbes standards when providing information, answering enquiry, confirming Spa reservation.
- Accepts and accurately records all guest bookings. Ensure that bookings are given equally to therapists.
- Ensure that all cashiering functions are carried out in accordance with Spa and MBS Finance accounting procedures.
- Accepts responsibility for, and to show initiative in decision making when handling minor guest objections, in order to enhance guest satisfaction.
- Refers major guest objections to immediate superior to prevent further guest dissatisfaction.
- Ensure the Spa area is clean and tidy.
- Coordinate with Engineering Department on repair and maintenance work required in Spa area.
- Conducts inspections of the Spa areas as directed.
- Ensure accuracy of administrative duties such as daily spa summary revenue form, cash float, general report, daily revenue report, flash report etc.
- Maximize Spa slots, rooms and therapists' productivity. Up-selling of Spa packages and Rewards program, and availability of slots.
- Maximize and Increase Spa capture rate.
- Solve minor guest complaints and raise customers' satisfaction as per empowerment program at their own level, and refer to superiors for assistance, for more complicated situations.
- Be more independent and not afraid to make their own decisions, instead of always relying or referring to their superiors.
JOB REQUIREMENTS
- Minimum 2 years prior experience in a front-line customer service position, preferably in the hospitality or related industry
- Possess excellent customer service and communication skills
- Able to operate basic computer applications and handle incoming calls / enquiries
- Able to commit to rotating shifts, including weekends (no overnight shifts)
-
Spa Receptionist
2 weeks ago
Singapore THE SINGAPORE RESORT & SPA Full timeJob Description:OBJECTIVE:The Spa Receptionist welcomes all spa guests / members who enter the spa and fitness area as well as primarily support in the successful booking of spa treatments. They are responsible for providing customised, personal attention, anticipating the guests' / members' needs, and escorting them tothe appropriate areas throughout the...
-
Spa Receptionist
2 weeks ago
Singapore PREMIER PRESTIGE SINGAPORE PTE. LTD. Full timeResponsibilities Assist with coordination and administrative duties associated with Pablo Blau (Spa) To be service oriented over the phone and facetoface, overseeing front desk duties Provide efficient counter service for registration, payment collection, enquiry and appointments of department Assist with booking, changing and cancelling of spa...
-
Spa Receptionist
2 weeks ago
Singapore SINGAPORE BUSINESS GUIDE PTE. LTD. Full timeJob Opening: Spa Receptionist**Salary: SGD2,000 to SGD2,500 + CommissionJob Descriptions: Answer telephone inquiries promptly and professionally and channel to the appropriate person for assistance. Knowledgeable about all aspects of treatments and the facility. Cashiering duties. Treatment bookings/scheduling. Give tours of the spa, if required Respond to...
-
Senior/ Spa Receptionist
2 months ago
Singapore NUFFIELD HOLDINGS PRIVATE LIMITED Full timeAre you passionate about sales and providing exceptional customer service in a spa environment? Join our team as a Sales-Focused Spa Receptionist at Nuffield Wellness and play a key role in driving revenue through effective sales techniques and outstanding customer experiences.Responsibilities:- Proactively promote spa services, packages, and products to...
-
Senior/ Spa Receptionist
2 months ago
Singapore NUFFIELD HOLDINGS PRIVATE LIMITED Full timeAre you passionate about sales and providing exceptional customer service in a spa environment? Join our team as a Sales-Focused Spa Receptionist at Nuffield Wellness and play a key role in driving revenue through effective sales techniques and outstanding customer experiences.Responsibilities:Proactively promote spa services, packages, and products to...
-
Spa Receptionist
2 months ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers. The Receptionist is responsible to ensure the smooth and efficient running of the reception within Damai. Possess GCE ‘O’ level qualification and above At least 6 months of prior experience in similar capacity in a spa environment ...
-
Spa & Wellness Receptionist (Hoslitality)
2 weeks ago
Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time**A World Of Opportunities AwaitsCompany Name: Dusit Thani Laguna Singapore**Job Title: Spa & Wellness ReceptionistJOB RESPONSIBILITIES: Greeting of all guests Answering phone calls Assisting guests with questions regarding spa services and products Booking all appointments Checking the guest into the computer system and charging for services performed...
-
Part-time receptionist required at SPA
4 weeks ago
Singapore OUDIZUDAO INTERNATIONAL PTE. LTD. Full timePart-time receptionist required at SPA & Wellness Location: Siglap area OutletPart-Time : $10-$12/hr (Min 4hrs/day) 7:30pm-11:30pmSimple computer knowledge requiredAble to communicate with English & Mandarin-speaking customers.Interested please call/message Shina @ 8xxxxxxx or email your resume to
-
Part-time receptionist required at SPA
2 months ago
Singapore OUDIZUDAO INTERNATIONAL PTE. LTD. Full timePart-time receptionist required at SPA & Wellness Location: Siglap area OutletPart-Time : $10-$12/hr (Min 4hrs/day) 7:30pm-11:30pmSimple computer knowledge requiredAble to communicate with English & Mandarin-speaking customers.Interested please call/message Shina @ 8xxxxxxx or email your resume to
-
Spa Receptionist
3 weeks ago
Singapore MARINA BAY SANDS Full timeJOB SCOPEGreets guests, offers assistance and consultation on Spa enquiries according to Banyan Tree and Forbes standards.Answers telephone call in a professional, courteous and polite manner in accordance with Banyan Tree and Forbes standards when providing information, answering enquiry, confirming Spa reservation.Accepts and accurately records all guest...
-
Spa Receptionist
3 months ago
Singapore MARINA BAY SANDS PTE. LTD. Full timeRoles & ResponsibilitiesJOB SCOPE Greets guests, offers assistance and consultation on Spa enquiries according to Banyan Tree and Forbes standards. Answers telephone call in a professional, courteous and polite manner in accordance with Banyan Tree and Forbes standards when providing information, answering enquiry, confirming Spa reservation. Accepts and...
-
Spa Receptionist
2 weeks ago
Singapore CAPELLA HOTEL, SINGAPORE Full timePosition OverviewThe RoleA. Deliver Service Excellence**- Offer warm and friendly welcome greeting Provide detailed descriptions of spa treatments, packages, services, and facilities Escort guests to treatment areas Provide spa tours Handle correspondences and phone calls Answer to enquiries and requestsB. Deliver Operation Excellence**- Perform opening and...
-
Spa Receptionist
4 weeks ago
Singapore PAN PACIFIC HOTELS GROUP LIMITED Full timeRoles & ResponsibilitiesRespond and deal with clients first hand and to assist them in making appointments or to assist them with their queries and to ensure that all their needs are well attended and taken care of. Welcome and greet all clients in friendly and cheerful manner and to create a professional image when the client has first contact with the...
-
Spa Receptionist
2 weeks ago
Singapore Marriott International, Inc Full timeJob Number Job Category SpaLocation The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions...
-
Spa Receptionist
2 weeks ago
Singapore GRANMIL HOLDINGS PTE LTD Full timeSchedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with...
-
Spa Receptionist
4 weeks ago
Singapore PINE-TOP PTE. LTD. Full timeRoles & ResponsibilitiesRoles & Responsibilities Provide outstanding customer service Scheduling and supervisory duties Simple book-keeping Other administrative dutiesRequirements Able to communicate in Chinese and English. Customer-oriented with a pleasant disposition Ability to work flexible hours Experienced (preferred) in simple book-keeping and...
-
Spa Receptionist
2 weeks ago
Singapore PINE-TOP PTE. LTD. Full timeRoles & ResponsibilitiesRoles & ResponsibilitiesProvide outstanding customer service Scheduling and supervisory duties Simple book-keeping Other administrative dutiesRequirementsAble to communicate in Chinese and English. Customer-oriented with a pleasant disposition Ability to work flexible hours Experienced (preferred) in simple book-keeping and accounting...
-
Operation Manager
1 month ago
Singapore YIWU SPA PTE. LTD. Full timeRoles & Responsibilities Operations Management: Overseeing the day-to-day operations of the spa, including scheduling, staff management, and ensuring that services are delivered efficiently and effectively. Customer Service: Ensuring high-quality customer service is provided to clients, addressing any complaints or concerns promptly, and maintaining a...
-
Spa Receptionist
2 weeks ago
Singapore PINE-TOP PTE. LTD. Full time_Roles & Responsibilities _ Provide outstanding customer service Scheduling and supervisory duties Simple bookkeeping Other administrative duties_Requirements _ Able to communicate in Chinese and English. Customeroriented with a pleasant disposition Ability to work flexible hours Experienced (preferred) in simple bookkeeping and accounting Basic computer...
-
Beautician
2 weeks ago
Singapore LA SPA PTE. LTD. Full timeRoles & Responsibilities Provide professional beautician service in accordance with spa standard Ensure high level of service standard Responsible for maintenance of cleanliness and tidiness of the facilities, treatment rooms and other parts of business premise Prepare necessary treatment products, replenish stocks, towel supply, etc Handle customer queries...