Customer Service
1 month ago
Responsibilities:
- Manage a full set of Import/Export Letter of Credit and banking documents
- Prepare an accurate & complete range of shipping documents, including Invoice,Packing List,Certificate of Origin,Wood Declaration,Marine Insurance,Form 6,Form 9,Annex 7,etc, in a timely manner
- Coordinate with suppliers, customers and forwarding agents to ensure smooth and timely cargo delivery
- Communicate directly with shipping lines for draft Bill of Lading (BL) amendments & master BL security printing
- Calculate pricing for hedge contracts to ensure correct invoicing
- Review all documents to ensure compliance with Sales terms, L/C terms & customer requirements
- Follow up on deposit/LC issuance to ensure required payments are received before shipment
- Ensure the title of goods is transferred only as required based on payment terms
- Interact with customers to provide and process information regarding inquiries, concerns, and requests about documentation & operational matters in a timely and accurate manner, ensuring excellent customer service
Requirements:
- Minimum Diploma and above
- Preferrable with LC knowledge
- At least 3-5 years working experience in Customer Service and managing shipping documentation
- Able to work independently and work within tight deadline
Interested candidates who wish to apply for the advertised position, please click on "Apply Now"
We regret to inform that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394Lee Soon Nam | EA Reg No: R1107019
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