Strategy And Operations Analyst, Customer Solutions
1 month ago
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google\'s sponsorship of a visa. Minimum qualifications: Bachelor\'s degree or equivalent practical experience. 2 years of experience with analytics, consulting, or strategy operations in technology.
Experience with SQL and data visualization techniques.
Preferred qualifications: Advanced degree in Business Analytics or a related quantitative field.
Experience generating insights from analysis on data sets to drive business decisions.
Excellent communications skills, with the ability to structure a story line and build presentation decks/briefing documents that support the narrative.
Excellent problem-solving skills with effective business acumen.
About the job App Developers (App Dev) Strategy and Operations is part of the Business Strategy and Operations (RSO) organization within Google Customer Solutions. The broader RSO organization provides business critical insights using analytics, ensures cross-functional alignment of goals/execution, and helps teams drive strategic partnerships and initiatives forward. The team focuses on aligning the company priorities with effective day-to-day operations, and helps evolve ideas into future-growth initiatives. In this role, you will be responsible for developing, launching, and maintaining business processes. You will be an expert on how our sales teams function. You will work to reduce the time spent on non-customer activities by improving operations based on needs. You will partner with executive stakeholders across the business and around the world to ensure the smooth execution and implementation of these solutions through the global App Dev Sales teams. When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities Support global program and business operations by conducting analyses to enable operational processes, drive business decisions and identify and execute region-specific optimization opportunities. Work closely with regional program managers to influence regional Application Developer sales leads on priority initiatives and enable execution of broader business strategy. Develop compelling data-driven narratives, data visualizations, and business recommendations for regional business reviews with regional sales leadership. Develop dashboards and reports to monitor key regional business metrics.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google\'s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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