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Director/Senior Manager, Product Development

3 months ago

Singapore Manulife and John Hancock Full time
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The opportunity

Manulife Product Development is seeking a self-motivated and experienced Senior Manager of Product Development to support the Team Lead on the development and implementation of customer-centric insurance solutions.

Responsibilities
  • Developing the product roadmap and key stories for the product line.
  • Delivering of customer centric insurance solutions by involving our customers, distribution partners and other stakeholders in our product development process.
  • The development, implementation and on-going management of our product initiatives and other enhancements that align with our business directions.
  • Key deliverables include drafting of product specifications, policy contract, point-of-sales product documents (cover page, policy illustration, product summary, bundled product disclosure document), as well as review of product, marketing and training material. Front-end systems testing and output document checking will be required.
  • Support compilation of external and internal product information for product development and assist team lead in delivering effective product positioning and propositions.
  • Assist team lead to meet deliverables required by the project managers and other departments as well as external service providers to ensure our product initiatives and related supports are delivered effectively and meet our customers and stakeholders expectations.
  • Collaborate with other teams on cross functional initiatives.
How will you create impact?

The role reports into the Team Lead for Traditional Products and is a senior member within the section

What motivates you?
  • You are obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone
What we are looking for
  • Minimum 7 years of relevant experience
  • Good Actuarial exam progression
  • Demonstrated experience in the development and implementation of customer centric insurance solutions
  • Knowledge of basic insurance product pricing principles and financial metrics.
  • Experience in working with multi-channel distribution and multi product lines
  • Excellent project management, problem solving and communication skills
  • Excellent written and oral communication skills
  • Able to use rigorous logic, and a highly structured approach and methods to solve problems with effective solutions
  • Have an insatiable curiosity to learn and a proactive approach to leaning in on new opportunities, even those outside their comfort zone.
  • Can identify and articulate the processes necessary to get things down efficiently and effectively
  • University degree- Actuarial, Accounting or Finance preferred
What can we offer you?
  • A competitive salary and benefits packages
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
  • A focus on growing your career path with us
  • Flexible work policies and strong work-life balance
  • Professional development and leadership opportunities
Our commitment to you
  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact