Client Advisor

1 week ago

Singapore Marsh Full time

Marsh is seeking candidates for the following position based in the Singapore office:

Client Advisor - Global Client Group (GCG) - Trade Credit

What can you expect?

  • This will be an exceptional opportunity to embark on a journey of career growth and acceleration with an award-winning Fortune 500 company.
  • You will be working for Marsh's Global Clients Group business across the Credit Specialty insurance business to support the Client Executive in the acquisition, placement, daily service and renewal of our global Trade Credit clients.
  • The Global Clients Group is a collaborative team of experienced brokers that leverages Marsh's broad geographic network to provide multinational trade credit clients with a high level, globally coordinated, service proposition and innovative solutions.

What is in it for you?

Marsh strongly believes that "Feeling comfortable bringing your whole self to work is a fundamental right of every colleague." Our organizational culture provides:

  • A great team environment with energetic and supportive colleagues
  • Get access to colleague resource groups across the globe that provides mentorship and development opportunities to help you build a sense of connection and community throughout your career.

We will count on you to:

  • Understand the client's business issues, credit insurance programs and service plans.
  • Identify the client's trade credit needs and objectives.
  • Conduct client business meetings (with and without underwriters) under instruction from Client Executive.
  • Liaise with the various divisions within Marsh to provide client service solutions.
  • Understand the Trade Credit insurance market and underwriter offerings.
  • Participate in new business initiatives when requested.
  • Strives to deliver best practise, market leading service and solutions.
  • Manage the acquisition and renewal process as well as non-renewal services.
  • Act as a first point of contact within service team for day-to-day insurance queries, be proactive in servicing, and anticipate any issues at an early stage.

What you need to have:

  • Bachelor's Degree in any discipline.
  • 5 years of relevant insurance experience in the trade credit field, with an understanding of the Client's business issues, credit insurance programs and service plans.
  • Prior exposure to multinational programs preferable. From a trade credit broker, brokerage or trade credit underwriter background.
  • Preferably in a client-facing role working closely with underwriters, preparing presentations, negotiating terms with insurers.
  • Knowledge and understanding of relevant insurers, third party service providers and their products and services, and an awareness of competitors. Understanding of competitor capabilities, strengths and weaknesses.
  • Ability to understand the client's industry sector, the key risks associated with their industry, and develop a rapport with decision makers.
  • Attained minimum Certificate in General Insurance (CGI) or equivalent. ANZIIF or ACII will be an advantage.
  • Competent in Microsoft Office and all relevant Marsh business applications.

What makes you stand out?

  • Broad and professional credit brokerage network.
  • Experience of the complexity of international trade. Global, regional and local credit solution and concepts.
  • Strategic thinker with ability to take ownership, prioritise work, and meet deadlines with can-do attitude.
  • Strong negotiation, presentation and analytical problem solving skills.
  • Highly motivated and a team player with good interpersonal skills.

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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