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Customer Service Relations Executive

3 months ago

Orchard, Singapore RECRUIT EXPRESS PTE LTD Full time

Salary: Up to $3.1K

Location: North

Job Scope:

  • Assist the Line Manager to maintain customer service excellence activities/programs.
  • Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries).
  • Resolve customer's complaint/feedback through excellent service recovery, promoting customer satisfaction.
  • Instill customer loyalty and retention through the company's retention programs and outbound service calls
  • Participate in company and Customer Management department's projects assigned by Line Manager

Job Requirements:

  • Min. NITEC/ Diploma in any field
  • Min. 1 yr relevant customer service/ retail experience

For interested applicants, please send your updated resume to:

All candidates' information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599