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Healthier SG Ambassador
3 months ago
Clinic working environment
Salary: $10 per hour
Work Location: East: Geylang, Kallang, Central: Toa Payoh, North: Woodlands, Yishun, Sembawang, Khatib, AMK
Dress code: Either Polo Tee (white/navy colour) or Blouse with black or dark coloured long pants and covered shoes.)
Work duration: 5 months Extendable/Convertible (Start 01 Aug Dec 2024)Working days: 5.5 days, off on Sunday & Public Holiday
Working hours: Staggered hours based on operations needs7.30am-4.00pm (Mon-Fri), 7.30am-12.00pm (Sat)8.00am-4.30pm (Mon-Fri), 8.00am-12.30pm (Sat)8.30am-5pm (Mon-Fri), 8.30am-1pm (Sat)
Job Duties
- Providing assisted enrolment to patients
- Guiding patients to enrol through HealthHub app for patients with Singpass
- Assisting patients to enrol through National CRM for patients without Singpass
- Onboarding patients to HealthierSG, including booking of Health Plan related appointments (doctor consultation and care coordinator appointments).
- Tagging patients on Queue Management System (QMS) for HealthierSG related visits
- Answering patients' queries with regards to HealthierSG
- Collecting of HSG Enrolment data
- Monitoring the stock level and topping up HSG related collaterals
- Promoting NHG Cares App (NCA) to patients
- Guiding patients to download the app
- Guide patients in navigating the function available on the app such as
- Appointment management
- Video Consult
- Manage care plan and access health record
- Book activities & programmes (HSG – social prescripting)
- Pay bill and many more
Requirements
- Entry level with passion for healthcare are welcome to apply
- Good communication skills
- Patient and comfortable when explaining/ answering queries from the senior patients
- Technology-savvy
- Physically fit for prolonged standing, climbing of stairs and being on the move.
EA Personnel Name: Bertram LeeEA Personnel No: R1988043EA License No: 01C4394
