Service Advisor

Found in: beBee jobs SG - 2 weeks ago


Singapore TAN CHONG MOTOR SALES PTE LTD Full time

Responsibilities

  • Attend to all intakes of customers' cars for repairs and servicing.
  • Vehicle intake and perform daily service sales of service product and upsell.
  • Administer all documentations for costings, claims and vehicle service history.
  • Prepare job orders as to customers' needs.
  • Ensure all customers' issues and complaints are resolved effectively and promptly.
  • Be attentive to all customer's needs and requests pertaining to the service for the vehicle.
  • Job progress follow up and recommendation of any additional jobs required when necessary.
  • Ready vehicle delivery and post purchase following up.
  • Proactive high standard of customer service to maximum satisfaction
  • Any ad hoc duties as assigned by superior.
  • Work location: Leng Kee

Qualifications

  • Minimum GCE "N" level or Nitec in Automotive Trade.
  • Preferably 1 year of experience as Service Advisor in automotive industry or 5 years of experience as an automotive mechanic
  • Good oral and written communication skills.
  • Team player with initiative and a positive attitude towards learning.
  • Possess a pleasing personality and be able to attend to customers courteously.

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