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Senior Associate Engineer

2 months ago


Singapore Singtel Group Full time

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it's like to be with an Employer of Choice*. Together, let's create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.



Be a Part of Something BIG

Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called "The Catalyst Programme" which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree in Infrastructure and Systems Engineering. This programme is open to Singtel's internal employees as well as external polytechnic diploma holders preferably from the ICT domain. Non-ICT diploma holders are encouraged to apply as well. In line with building capability in Singapore ICT sector this program will develop & groom talent over a 3-year period completing micro-credentials for each module which eventually stack-up to an honours degree in Infrastructure and Systems Engineering. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge?

Make an Impact by

  • Support Engineer for the Singtel TV broadcast systems for Singtel TV, TV Go, CAST, Singtel Business TV, Optus Sports and cross – carriage services.
  • Supports three broadcast data centres onsite/remotely.
  • Service and system performance monitoring – proactive and predictive.
  • Service recovery of live services – headend, ingest and playout.
  • Event management – Major events (EPL, FIFAWC, EURO, national significant broadcast event).
  • Ops excellence – IT Disaster Recovery Plan exercise, IMDA regulatory compliance, and Security audit compliance.
  • Managing live content/sports event acquisition via satellite, fibre and IP delivery.
  • Work closely with the project and operations teams; and external parties in problem troubleshooting and resolution.
  • Perform system administration tasks such as system hardening, patch installation and inventory.
  • Create and updates technical reports and system documents.
  • To always work safely, complying with Singtel workplace safety and health policies.

Skills for Success

  • A completed diploma from a reputable Polytechnic.
  • 3 years or less work experience.
  • Able to work independently at the same time a team player.
  • Able to work under pressure and has good problem-solving skills.
  • Proactive, open-minded, take initiative to learn and innovate.
  • Possess growth mindset and strong desire to improve operational efficiency.
  • Flexible with work time (To work on 12-hour shift, weekends and public holidays).
  • Able to do cabling work such as laying of cabling, fabrication of video/network cables.

Your Career Growth Starts Here. Apply Now

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.