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flexi door host

4 months ago

Singapore TOK-TOK Full time

4 days work week (Required to work on PH/Weekends) - 9hours/shift, exclude break

Open to Singaporean/PR only

Job Description:

  • Welcome & receive guests in a friendly, approachable manner
  • Escort guests to a prepared table in accordance with outlets' seating procedures
  • Manage and respond to guests' enquiries
  • Assist in managing reservations
  • Work closely with superior to receive and coordinate all reservations and special requests
  • Monitor flow of dining venue and maximize seating capacity to achieve a smooth flowing service within busy environment
  • Maintain the guests' profile and history, take note of all special occasions and dates for example birthdays, wedding anniversaries, etc.
  • Proactive in getting feedback from guests to improve day to day operations
  • Develop and maintain positive working relationships with colleagues and support team to reach common goals
  • Personalize guest experiences with professionalism and a personal touch
  • Providing a positive and friendly guest experience for all guests
  • Ensure safety precautions are adhere at all times
  • Attend to special needs and requests from guests
  • Maintain a clean and tidy reception area
  • Protect establishment and patrons by adhering to a strict code of cleanliness, sanitation and safe distancing measures
  • Ensures each guest gets a fond farewell as they leave
  • Relay all guest comments to Superior
  • Any other ad hoc tasks as assigned by Superior