Service Leader

1 month ago


Singapore CULINA PTE. LTD. Full time

Culina is a leading purveyor of specialist Epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store SuperNature in Dempsey as well as a chain of butcheries in Major Supermarkets island-wide.

Job Summary:

The role of Service Leader is to greet, service customers, process food & drink orders, prepare bills and process payments.

Key Responsibilities:

  • Welcome guests, take orders and communicate orders to the kitchen.
  • Prepare and serve food, drinks, condiments, and attend to guest requests in an efficient & timely manner. Keeping track of all guests' needs and requirements.
  • Coordinating and multi-tasking job duties in a busy bistro environment, including cashiering duties, preparing tables, opening and closing duties, etc.
  • Comply with all policies, procedures, standards, specifications, and guidelines in food & workplace safety, service and handling of equipment such as coffee machines, etc.
  • Achieve company objectives in sales, service, quality, appearance of facility cleanliness.
  • Manage daily reservation system together with call centre team. Efficiently maximize seating in the dining area.
  • Perform other duties as directed by the Restaurant Manager.

Requirements:

  • GCE 'O' Level certificate or NITEC in Hospitality Services
  • WSQ Basic Food Hygiene Certificate or to attend Food Safety Course Level 1 or Refresher Course arranged by Company
  • Relevant working experience in F&B service
  • Perform shift duties, 5-day work week, work on weekends & PH
  • Good customer handling, good communication skills, multitasking, responsive, a team player with a positive attitude and strong interpersonal skills

Job Highlights:

  • Progressive Leave Scheme
  • Fast-Paced, Passionate and Energetic Work Culture
  • Group Medical & Hospitalization Insurance
  • Flexi Wellness Plan
  • Staff Card Discount Program

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