HR Director, Client Account

2 weeks ago

Singapur, Singapore Cushman & Wakefield Full time

Job Title

HR Director, Client Account

Job Description Summary

As the Talent Leader, Director of People Partnering for one of the largest client accounts in Global Occupier Services, you will be a key member of the account Leadership team, driving the development and execution of our people strategy for a new account comprised of 600+ employees across 15+ countries in APAC and EMEA. Working closely with the Leadership Team, you will use your HR expertise, business acumen, influencing skills and creativity to develop and implement solutions to meet business objectives.

You will lead a team of HR professionals (based in Manila/Singapore) and work closely with corporate resources to ensure seamless HR support for the account, aligned with business objectives and our team's vision, mission and culture.

The role reports into the Vice President, Head of People Partnering, Global Occupier Services, based in the United States, and will matrix into the Account Director, based in Singapore.

Job Description

About the Role


• Provide HR Business Partner support in diagnosing issues and opportunities within their teams and taking action, driving initiatives and working with the in-country HR teams to execute plans.
• Drive the talent strategy, including robust succession plans and developing internal talent, along with the recruitment strategy to ensure the right talent at the right time.
• Liaise and develop relationships with organization HR counterparts across APAC and EMEA.
• Coordinate annual HR processes across the account, ensuring these processes are aligned with the broader GOS and C&W plans, and messaging is consistent.
• Resource and succession planning - in close cooperation with the leadership and Talent Management COE, identify future resourcing needs, build succession plans and proactively identify resourcing options to close potential resourcing gaps
• Talent Acquisition and development - Drive successful business outcomes through the hiring, development and retention of key talent in partnership with HR COEs and local in country people partner teams. Manage talent review process, performance management, learning and employee growth programs, ensuring the continuous supply, development, and retention of top talent.
• Use workforce data and apply analytical skills to formulate people insights and recommendations
• Work with various stakeholders on a wide variety of HR initiatives and projects across multiple HR disciplines, including, but not limited to: compensation, diversity and inclusion, governance and policy, change management, talent management, performance management, HRIS, and acquisition integration.
Knowledge / Skills / Capabilities / Competencies
• Ability to facilitate relationships and partner with the business, especially senior leadership
• Ability to apply HR knowledge / experience across all HR policies, programs, processes, and functions. Ability to understand and provide guidance on HR compliance efforts
• Comfortable working in a dynamic environment - ability to deal with ambiguity and to adapt easily to rapidly changing business conditions. Able to operate effectively in a matrix environment. An ability to work across the region.
• Strong internal consulting skills, with ability to influence change
• High business acumen and strong project management and analytical skills. Ability to understand the business priorities and the competitive environment. Understand the financial implications and risks associated with talent decisions.
• Sets clear and ambitious goals to obtain measurable results for critical priorities and deliverables.
• High understanding of the components of the employee experience; Strong organizational behavior / design / effectiveness skills
• Strong communication and facilitation skills

About You

• Bachelor's degree with major concentration in HR or business-related field; advanced degree preferred, but not required
• No less than 7 years of experience in a client-focused HR Business Partnering role
• Experience in solutioning, advising and driving operational and organizational change
• Ideal candidate will have prior experience in the Real Estate, Professional Services and/or Financial Services industry
• Ability to build partnerships at all levels of the organization
• Experience working in a metrics-driven organization with matrix reporting is preferred
• Project Management skills
• Professional HR Certification is desired
• Demonstrate confidence in coaching and influencing senior management
• Professional and polished
• Ability to perform as a trusted advisor
• Excellent verbal and written communication skills, able to effectively deliver presentations

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

  • Being part of a growing global company;

  • Career development and a promote from within culture;

  • An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.



Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to . Please refer to the job title and job location when you contact us.


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