![Citi](https://media.trabajo.org/img/noimg.jpg)
Apps Support Intmd Analyst
2 weeks ago
Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family.
Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.Responsibilities:
- The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications.
- Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide shortterm resolutions and work with relevant technology partners for long term remediation.
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors
- Participates in disaster recovery testing
- Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Exchanges ideas and information
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
- Performs other duties and functions as assigned in a concise and logical manner.
Qualifications:
- 46 years of experiences
- Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Previous experience or interest in standardization of procedures and practices.
- Basic Business knowledge/ understanding of financial markets and products.
- Knowledge/ experience of Problem Management Tools.
- Understands of how own subfunction integrates within the function and commercial awareness
- Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
- Good working experience with Oracle, PL/ SQL and ability to write complex SQL queries.
- Good customer service, communication and interpersonal skills
- Good knowledge of the business and its technology strategy
- Consistently demonstrates clear and concise written and verbal communication skills
- Knowledge of issue tracking and reporting using tools
- Good allround team member
- Effectively share information with other support team members and with other technology teams
- Ability to plan and organize workload
- Ability to communicate appropriately to relevant stakeholder
- Technical skills on Windows, Linux and Scripting.
- Messaging: Supporting IBM MQ, TIBCO EMS and NDM.
- Familiarity with ITIL process, ServiceNow, ITRS monitoring
- Experience in Autosys Job Scheduling and setup.
- Basic understanding of network topology, Firewalls and Load balancers.
- Knowledge in Appdynamics, ELK, Python will be an advantage
- Experience in Cloud technologies and familiarity with Red Hat OpenShift platform, MongoDB, ActiveMQ is an advantage but not mandatory.
Education:
Bachelor's / University degree or equivalent experience.
-
Job Family Group:
Technology
-
Job Family:
Applications Support
-
Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law" poster. View the
EEO is the Law Supplement.
View the
EEO Policy Statement.
View the **Pay Transparency Posting
-
Kyc Operations Intmd Analyst
2 weeks ago
Singapore Citi Full timeThe KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at...
-
App Support Tech Lead Analyst
2 weeks ago
Singapore Citi Full timeResponsibilities: The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced...
-
Business Risk and Control Intmd Analyst
2 weeks ago
Singapore Citigroup Inc. Full timeWhether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...
-
Business Risk and Control Intmd Analyst
2 weeks ago
Singapore Citi Full timeWhether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...
-
Business Risk and Control Intmd Analyst
4 weeks ago
Singapore Citi Full timeWhether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...
-
Mobile App Developer
1 month ago
Singapore ScienTec Consulting Full timeWe are looking for Mobile Developer (React Native) to join a fast growing IT software company in Singapore Salary up to $6,000 + AWS + Performance Bonus (attractive salary package & benefits) Permanent position, great working culture and fun working environment Join a team of professionals to develop significant applications Job Brief:We are looking for...
-
Apac Cybersecurity Analyst
2 weeks ago
Singapore Informa Global Support Full timeCompany DescriptionInforma is a leading international events, intelligence, and scholarly research group.We're the specialist's specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs,...
-
IT Support Analyst
2 weeks ago
Singapore UBS AG Full timeRoles & ResponsibilitiesYour roleWe're looking for an IT support analyst to:support the Service & Application Cluster across several technical domains 3nsure workflows, processes, tooling and applications are of the highest quality standard contribute expertise to help us be a data driven organization define workarounds for known errors and initiate process...
-
Mobile App Developer
2 weeks ago
Singapore ScienTec Consulting Full timeWe are looking for Mobile Developer (React Native) to join a fast growing IT software company in Singapore! Salary up to $6,000 + AWS + Performance Bonus (attractive salary package & benefits) Permanent position, great working culture and fun working environment Join a team of professionals to develop significant applications Job Brief:We are looking for...
-
App Specialist
2 weeks ago
Singapore Nike Full timeBecome a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...
-
L2 Support Analyst
4 weeks ago
Singapore UBS Full timeYour role Are you an SME when it comes to Apache/Tomcat, Cloud (Azure) or tools like App Dynamics, Splunk? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs? We're looking for L2 Support Analyst (SME) to: • Be responsible...
-
Solution Analyst
1 month ago
Singapore PCCW Full timeJob Responsibilities: Clarify with client\'s business analyst, Business Users and originators of service request. Analyse user requirements. Perform impact analyst and recommend technical solutions. Perform application design. Perform application build. Plan and perform Unit, System and Integration Test. Perform design and code reviews. Perform code merge...
-
Mobile Apps Developer
1 month ago
Singapore ORANGEKLOUD Full timeJOB SCOPE AND RESPONSIBILITIESInvolved in the SDLC life cycle – requirements gathering, design, development, testing, deployment and support.App development using eMOBIQ Mobile AppsDevelopment PlatformWriting functional specification document based on requirements gathering.Adopt the best security practices for deployment of the proposed business...
-
Mobile Apps Developer
1 month ago
Singapore ORANGEKLOUD Full timeJOB SCOPE AND RESPONSIBILITIESInvolved in the SDLC life cycle – requirements gathering, design, development, testing, deployment and support.App development using eMOBIQ Mobile AppsDevelopment PlatformWriting functional specification document based on requirements gathering.Adopt the best security practices for deployment of the proposed business...
-
L2 Production Support(Java App Support)
2 weeks ago
Singapore JP infotech Full timeMin 2-4 YearsRole and Responsibility:To coordinate and support infrastructure maintenance activities.To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.To manage Production issues by responding in a timely manner in accordance to the Service Level...
-
IT Business Analyst
2 weeks ago
Singapore TENTEN Partners Full timeJob description:A world-renowned organisation in Luxury Resorts, Entertainment and Gaming is seeking a mid-senior level Business Analyst to join its growing team.Your Role: Analyze and document business processes, support UAT, SIT, manage requirements throughout SDLC- identify business problems and impact analysis of solutions on operations of the business-...
-
Solution Analyst
4 weeks ago
Singapore PCCW Full timeJob Responsibilities: Clarify with client\'s business analyst, Business Users and originators of service request. Analyse user requirements. Perform impact analyst and recommend technical solutions. Perform application design. Perform application build. Plan and perform Unit, System and Integration Test. Perform design and code reviews. Perform code merge...
-
Business Strategy and Operations Associate, App
2 weeks ago
Singapore Google Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.Minimum qualifications: Bachelor's degree or equivalent practical experience 8 years of experience in a business capacity in management consulting firms, sales operations, marketing strategy, or corporate strategy roles...
-
App Development And It Project Manager
1 month ago
Singapore QITIAN Full timeJob OverviewOur company is planning to develop a new E-commerce mobile app with sociality functions. This application is going to be a comprehensive life service platform in the future. We need an experienced mobile app developer and IT project manager to be responsible for the whole development lifecycle and ongoing daily operations.Responsibilities for...
-
Support Analyst
2 weeks ago
Singapore CAREER ZOOM PTE. LTD. Full timeClient is a large International Investment Bank. They are looking for a support analyst to join them**Main responsibilities Understand the key concepts and methods of support functions within the Bank. Understand the scope of support within the department. Provide Level 1 and Level 2 support with adequate quality of service especially during peak period of...