e-commerce executive

2 weeks ago


Singapur, Singapore KitCat International Pte Ltd Full time

E-Commerce ExecutiveJob description:
Manage order fulfillment processes and ensure exceptional customer satisfaction.

Develop and implement strategic online campaigns across various e-commerce platforms to drive sales growth.

Maintain and optimize online portals, including campaign execution and basic platform layout design.

Enhance website usability and design to improve user experience.

Conduct regular checks to monitor e-platform functionality and ensure smooth operations.

Analyze e-commerce KPIs and historical performance data to optimize marketing strategies.

Identify and evaluate partnership opportunities with e-commerce platforms, maintaining effective communication with platform account managers.

Spearhead innovative marketing initiatives to drive e-commerce sales growth, including dynamic activities such as TikTok livestreams.

Stay informed about competitor activities and generate new ideas for online platform campaigns.

Coordinate with Finance and Sales teams to reconcile and align sales targets.

Provide assistance to walk-in customers originating from the online platform.

Job requirements:
Diploma/Degree or equivalent sales experience, with advanced proficiency in Excel for calculations, data linking, and other Microsoft Office applications.

1-2 years of hands-on experience with e-commerce platforms such as TikTok, RedMart, Shopify, Shopee, etc. Fluency in both English and Mandarin is required for customer support.


A positive attitude, adept multitasking skills, and self-discipline are crucial, along with demonstrated expertise in web merchandising, retailing, market analysis, and website management.

Self-motivation, the ability to work autonomously, and exceptional communication abilities are must-have traits for success in this role.
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