Duty Manager

2 weeks ago


Singapore Holiday Inn Full time
At
Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. That's where you come in. When you're part of the Holiday Inn Hotels & Resorts brand, you're more than just a job title.


At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an enjoyable one.


Holiday Inn Singapore Orchard City Centre is looking for a
Duty Manager who is hands-on, worldly in their outlook and performs with flair; someone who knows what it takes to create memorable experiences for our guests.

Responsibilities include, but are not limited to:

  • Monitor and manage inventory to ensure occupancy reaches at least 95% every day
  • Analyze rate variance report to ensure revenue control policies are in place
  • Check on the accuracy of data and reservations on Opera PMS
  • Monitor the credit balance of guests to ensure outstanding balances are kept below the stipulated amount
  • Prepare for and conduct shift briefing
  • Liaise with Housekeeping to monitor the statuses of OOO and OOS rooms to update the reception team on room types availabilities
  • Clarify discrepancies on Discrepancy Report with the relevant departments
  • Prepare Our Guest Today report using Manager's report from Opera PMS. Present during Morning Meeting
  • Prepare and run End of Day night audit using Opera PMS system. Coordinate with relevant departments before and after closing to ensure smooth operations
  • Conduct hotel inspection using checklist to ensure physical condition of all parts of hotel is wellmaintained
  • Handle guests complaints
  • Handle incidents and record them into DM log

What We Need From You
3 years experience in the front office, with at least 1 year at the supervisory level. Knowledge of operating Opera PMS, revenue management and inventory allocation concepts are desirable.

Required Skills:

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Able to read, write and communicate in English
  • Excellent communication, coordination, team management and problemsolving skills
  • Computer literate

What We Offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package - including:

  • Duty meals
  • Birthday Leave on your birthday month
  • Monthly LOVE Hour
  • Medical, dental & optical benefits
  • Insurance Coverage
  • 2550% F&B Discount at restaurants within IHG Singapore Hotels
  • Special Employee Rate at all IHG Hotels worldwide
  • Room to Grow opportunities


What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.


And because the Holiday Inn Hotels & Resorts brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.



  • Singapore The Shilla Duty Free Full time

    To support Shilla's rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.We provide excellent training and career progression opportunities.- Cashiering_ Complete customer transactions in a professional, timely manner and with highest level of respect Ensure accuracy in the collection of monies in different currencies or...

  • Duty Manager

    2 weeks ago


    Singapore HOI HUP NOVENA PTE. LTD. Full time

    Job Description & Requirements:With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.:JOB...

  • Duty Manager

    2 weeks ago


    Singapore SINGAPORE AREA COORDINATOR Full time

    SummaryThis position is assigned to the Morale, Welfare, and Recreation (MWR) Business Operations Department; Fleet Readiness (N92);Singapore Area Coordinator, Singapore. This position is located in the Club Division, Morale, Welfare and Recreation Department,Fleet & Family Readiness, Singapore. The incumbent performs a wide variety of work assignments...

  • Duty Manager

    2 weeks ago


    Singapore SINGAPORE AREA COORDINATOR Full time

    SummaryThis position is assigned to the Morale, Welfare, and Recreation (MWR) Business Operations Department; Fleet Readiness (N92);Singapore Area Coordinator, Singapore.This position is located in the Club Division, Morale, Welfare and Recreation Department,Fleet & Family Readiness, Singapore. The incumbent performs a wide variety of work assignments during...

  • Duty Manager

    2 months ago


    Singapore Hilton Garden Inn, Hilton Full time

    A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.What will I be doing?A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel...

  • Duty Manager

    3 months ago


    Singapore Hilton Garden Inn, Hilton Full time

    A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.What will I be doing?A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel...

  • Duty Manager

    2 weeks ago


    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Shangri-La's Rasa Sentosa, SingaporeWe are looking for a Duty Manager to join our teamAs a Duty Manager , we rely on you to:Ensure smooth operation daily Enhance overall guest experience during their stay Supervise and direct the Front Office team Ensure all colleagues are kept up to date with hotel products and services Monitor all arrivals and departures...

  • Duty Manager

    2 weeks ago


    Singapore TOLEDO INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the JobWe are looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You'll be expected to effectively and efficiently deal with all guest complaints, queries and suggestions.A little taste of your day-to-dayJob BenefitsBirthday Leave Flexi-benefit Insurance Coverage...

  • Duty Manager

    2 weeks ago


    Singapore LIGHTHOUSE RECRUITMENT PTE. LTD. Full time

    Good Staff's BenefitStaff Benefits (Full-Time Staff):- CPF Contribution- Birthday Leave- 13th Month Bonus (AWS)- Variable Bonus- Annual Increment- Medical Benefit- Dental Benefit- Annual Leave- Staff Discounts (Accommodation only)************************************************************Designation : Duty ManagerWork Day : 5 days per week (Including...

  • Duty Manager

    1 month ago


    Singapore LIGHTHOUSE RECRUITMENT PTE. LTD. Full time

    Good Staff's BenefitStaff Benefits (Full-Time Staff):- CPF Contribution- Birthday Leave- 13th Month Bonus (AWS)- Variable Bonus- Annual Increment- Medical Benefit- Dental Benefit- Annual Leave- Staff Discounts (Accommodation only)************************************************************Designation : Duty ManagerWork Day : 5 days per week (Including...

  • Duty Manager

    2 weeks ago


    Singapore Shangri-La Hotels Full time

    At Shangri-La Singapore we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great...

  • Duty Manager

    2 weeks ago


    Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...

  • Duty Manager

    2 weeks ago


    Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full time

    **Summary: This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business centre. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of...

  • Duty Manager

    2 weeks ago


    Singapore RK RECRUITMENT PTE. LTD. Full time

    Hotel Duty Manager Salary: Basic Up To $4000 (depends on experience & interview performance)Working Day: 5 working day with fair Rotational ShiftJob Descriptions Oversee all Front Office departments and other operational areas of the hotel. Supervise reception, cashier, telephone, reservation, and baggage services to ensure a positive guest experience....

  • Duty Manager

    2 weeks ago


    Singapore RK RECRUITMENT PTE. LTD. Full time

    Hotel Duty Manager Basic Up To $4000 (depends on experience & interview performance) 5 working days Fair Rotational Shift Location: SentosaJob Descriptions Supervise all Front Office sections and other hotel operational departments. Manage reception, cashier, telephone, reservation, and baggage services within the Front Office. Monitor junior staff's...

  • Duty Manager

    2 weeks ago


    Singapore TPC HOTEL PTE. LTD. Full time

    Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department Management of the hotel's Front-Office operations to achieve a reputation as a market leader in personalized and customer focused service in the industry. Coaching and training the Front Office team to improve or maintain the high service...

  • Duty Manager

    2 weeks ago


    Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    The main responsibilities and tasks of this position are listed as, but not limited to the following:Assist the Front Office Manager to supervise the front of the house and Club lounge operations In the absence of higher management to make decisions regarding operational problems Coordinate and work closely with all departments regarding daily requirements...

  • Duty Manager

    2 weeks ago


    Singapore Crowne Plaza Hotels & Resorts Full time

    The moment a guest enters the hotel, they will be amazed by the exceptional service provided. As a Duty Manager (Night), you'll deliver a memorable service to guests by assisting and answering their enquiries that exceeds their expectations. You'll also create the warm atmosphere that makes our guests feel at home in any location. You will be the person to...

  • Duty Manager

    2 weeks ago


    Singapore THE LEGENDS FORT CANNING PARK PTE. LTD. Full time

    Responsibilities: Lead the Front Office team to deliver the high standards of guest experience. Actively monitor and develop standards for daily operation, providing recommendations to the Management. Perform daily briefing, highlights of key issues, supervise room allocation and assignment of room rates. Ensure that room allocation is to the request made...

  • Duty Manager

    2 weeks ago


    Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.Job Descriptions Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs. To provide general management...