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Corporate Travel Consultant
2 weeks ago
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry.
We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
Egencia is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry.
We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.As a Travel Consultant, you'll join our highly skilled team, providing outstanding service to our corporate business clients.
We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler leadership started as a Travel Consultant, and you can find us in almost every other department
What You'll Do on a Typical Day
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use Global Distribution Systems (GDSs)
- Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
What We're Looking For
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
Singapore
Work and life:
Find your happy medium at Egencia.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at Egencia/GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- Wellbeing resources to support mental and emotional health for you and your immediate family.
- And much more
GBT Recruitment Privacy Statement
Location
Singapore - Singapore
The #TeamGBT Experience
Work and life:
Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Wellbeing resources to support mental and emotional health for you and your immediate family.
- And much more
This role is for Egencia LLC ("Egencia" or the "Company"), a member of the American Express Global Business Travel family of companies.
GBT Recruitment Privacy Statement
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