Operations Admin Associate

2 weeks ago


Singapore LUMENS PTE. LTD. Full time
**Our Team: Based in Singapore, Lumens Group is a family of brands offering an ecosystem of services around cars. Our story began as a private hire car leasing company to address the needs of the new sharing economy led by Uber and Grab. Our core business has been leasing to ride hailing drivers and we grew our car fleet to one of the largest in Singapore in under 8 years. During this time, we have expanded our services to personal & corporate vehicle leasing, vehicle purchasing and financing.


Emerging strong from the Covid-19 period, Lumens is building for an exciting new era that brings in a wide range of merchants and individual consumers to our ecosystem.

By owning a critical mass of vehicles and driver relationships, we are able to innovate on vehicle setup, driver upskilling & deployment, as well as technology and data capabilities to build mobility platform services that impact our everyday lives.

**Responsibilities: - Perform scheduling of trips for Lylo B2B2C operations

  • Liaise and manage external client(s) on assigned operations issues
  • Liaise with driverpartners including handling of all driverpartners administrative issues including attendance, discipline and morale
  • Inculcate safety values and importance of service quality
  • Enforce compliance to SOP(s) and instructions from Operations Command
  • Any other related duties and responsibilities involved within the role as assigned from time to time
  • Undertake operation manager duty overseeing operations for assigned contracts
**Requirements: - Prior experience in operations handling such as mobility sectors, will be advantage

  • Take ownership of operations
  • Good interpersonal and networking skill
  • Good communication skills (verbal and written)
  • Proficiency in MS Office to prepare reports
  • Able to multitask
  • Able to thrive in a fastpaced environment
  • Able to work in extended hours or weekend as required
**Benefits: - Competitive remuneration package (Monthly salary + Performance based bonus)

  • Medical and dental coverage
  • Reputably branded staff cafe
  • In house gym and fitness corner
  • Recreational activities
  • Exclusive staff petrol discount


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