Partnership and Engagement Manager

2 weeks ago


Singapore HUMAN CAPITAL LEADERSHIP INSTITUTE PTE. LTD. Full time
Roles & Responsibilities

This role is a 6 months contract position with a projected start date in September 2024.

Reporting to the Director of the Singapore Leaders Network (SGLN), this contract position holder is responsible for the following items:

Key Responsibilities

  • Manage SGLN membership by screening, verifying, accepting, and onboarding new members into the network.
  • Manage communications with SGLN members by responding to inquiries and providing relevant support.
  • Support the administrative needs in the management of SGLN membership.
  • Revise and maintain any programming workplans and costing sheets.
  • Design and develop the community-based mentoring programme's fundamentals (programme structure, guidelines) in alignment to SGLN's vision.
  • Collaborate with other functions and Human Capital Leadership Institute (HCLI) resources, such as Marketing, to market the programme to potential mentors and mentees and serve broader outreach objectives.
  • Collaboratively work with team to share relevant trainings, workshops, and other resources to support mentors and mentees.
  • Serve as SGLN's designated point of contact for all community-based mentoring-related matters and foster effective communication channels to facilitate and support mentoring pairs
  • Foster community relationships with, for, and amongst SGLN members and key stakeholders (e.g. community members, corporate partners, government partners).
  • Enhance branding alignment and visibility by showcasing ecosystem partners' commitment by association with SGLN and its vision.
  • Expand SGLN's brand in senior business circles via networks, external business conferences, and targeted partnerships to accelerate SGLN's brand.
  • Collaborate with the HCLI marketing department in benchmarking SGLN for brand penetration, sponsorship/partnership and fundraising development vis-a-via Chambers, Business Networks, National Communities, and Other Business Communities.
  • Collaboratively design and implement a system to track, monitor, and evaluate mentoring progress, feedback, outcomes, and impact, aligned to SGLN KPIs
  • Collaborate with other functions and HCLI resources to leverage community members for broader outreach and impact
  • Collaboratively plan, manage, and execute SGLN engagements and events with SGLN functions and HCLI resources.
  • Lead, plan, develop, and implement SGLN's community engagement and development strategies, working closely with all other SGLN roles and HCLI resources to achieve SGLN's key KPIs.
  • Collect and collate community insights through surveying and feedback from events and other engagements.
  • Support and track the financial and administrative process for all SGLN related programmes.

Experience

Preferably five years of experience in customer-facing role. Outstanding fresh graduates and those with less than 5 years experience can be considered.

Education

Bachelors Degree preferred.

Tell employers what skills you have

Excellent Communication Skills
Mentoring
Leadership
Customer Support
Customerfacing
Surveying
Networking
Communication Skills
Communicating with client
Product Development
Business Development
Professional Services
Human Capital

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