IT Specialist
3 weeks ago
We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance.
From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world.
Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.We are innovative, focused and rapidly growing.
We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.
We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.Key Responsibilities:
- Monitoring and configuration of WAN & LAN connections and devices
- Monitoring firewall logs and maintaining backups
- Managing of Microsoft 365 accounts & licenses
- Responsible for all hardware & software assets, IT inventory and licenses
- Troubleshoot, install, repair, and deployment of workstations (desktops/laptops/servers)
- Providing Level 1 and 2 support to global service desk operations
- Deploying and configuring existing and new business processes
Requirements:
- Minimum 13 years of relevant working experience
- Creative, solutionoriented, open to innovations, constantly following technology
- Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
- Must have experience with MacOS/iPadOS/iOS devices
- Must have experience with Linux OS devices such as Ubuntu
- Familiar with Microsoft 365 administration
- Experience with backup process and tools
- Working knowledge of requirements of ISO 27001 & PDPA
- Familiar with business process management & corporate IT procedures
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