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System Service Engineer Security System At
2 weeks ago
IT Hardware Industry, Security System:
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Basic + Transport Allowance + Mobile Reimbursement:
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Working Location:
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Need support rotating shift and standby for night shift:
Experience with Security Industry
Responsibilities:
- Work with customer service representatives to efficiently solve customers' security system issues.
- Provide support and maintenance services, including routine maintenance, troubleshooting, upgrades, and systems training.
- Maintain strong customer relationships and renew maintenance contracts as needed.
- Ensure prompt and efficient responses to service requests following company standards.
- Troubleshoot and follow up on technical issues until resolution.
- Handle service issues after project handover.
Requirements:
- Minimum Diploma in Electronic, Computer, Automation, or Mechanical Engineering.
- Experience in the security industry with knowledge of access control, video surveillance, and alarm systems preferred.
- Basic IT knowledge in hardware, networks, and databases.
No:
15C7752
EA Reg
No:
R | Tan He Min (Astrid)
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