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Service Systems Engineer

4 months ago

Singapore FRONTIER FORCE TECHNOLOGY PTE LTD Full time

Primary Function

  • Provide CCTV, Card access security service and support include backend systems.


 Second Level Support
  • Provide Solution and alternative on resolving technical issues.

Key Roles & Responsibilities

  • Provide service and support for CCTV, Card access & DVR backup.
  • Provide preventive maintenance support technically, method, checklist and guidance during the initial phase.
  • Maintain customer satisfactory and support level.
  • Ensuring backup of camera images are in order and no security risk will be compromised by the security system maintain by ADC.
  • Able to take ownership and responsibility of the work till job closed.
  • Response to call promptly without fail.
  • Implement contingency plan for contracted customer on their backend systems.