![SMRT Corporation Ltd](https://media.trabajo.org/img/noimg.jpg)
Station In-charge, Sentosa Express
1 week ago
Job Purpose
- The Station IC supports the daytoday operations of the station, which includes preparing the station for revenue service and providing excellent customer service to visitors. He/She leads a small team of Customer Service Officers in monitoring commuter flow and manages crowds during peak hours and/or during service degradation.
Responsibilities
- Opening and closing of Sentosa Express stations including all facilities and amenities.
- Conducting regular station inspections and security checks which include checking, monitoring, and ensuring functionality and cleanliness of the station's facilities such as escalators, lifts, lights, fans, barricades, equipment (first aid kit, fire extinguisher, emergency buttons), and amenities (toilet and nursing room), etc.
- Working with SDC Command Centre(s) to report and follow up faults with relevant SDC departments for rectification, if any.
- Facilitating urgent corrective maintenance works that affect guests' movement at stations during service operating hours without compromising guests' safety.
- Coordinating with OCC and external agencies on recovery efforts during major incidents or service disruptions.
- Providing warm and friendly service and being proactive to help where needed, such as assisting guests with priority boarding (e.g. elderly, pram, wheelchair access), and providing guest services at various touch points in the vicinity of the Sentosa Express stations.
- Lead a small team of Customer Service Officers in managing crowd control, including station evacuation by deploying queue management barricades, and providing queue line control for the entire queue leading to express service.
- Managing deployment of signages and providing directions for guest diversion to an alternate mode of transport during peak periods and/or Sentosa Express Service delay/disruption.
- Coordinating crowd handling/diversion of guests to alternate mode/s of transport during crowded situations.
- Assisting in the detrainment of scheduled or unscheduled monorails.
- Providing firstline maintenance of PGD/PSD with approved SOP for recovery of fault.
- Providing information to Sentosa guests, not limited to transportation, attractions, wayfinding information, ongoing island attraction promotions, events, etc.
- Attend to passengers' feedback or complaints.
- Provide feedback/communication on crowd situation status at stations to OCC and SDC Command Centre(s).
- Provide exigency services, such as first aid/CPR, lost and found property, distress situations, missing persons, and wheelchairbound guest special needs.
- Mann flap gates at the Sentosa Express station(s).
- Perform Island Admission (IA) checks to prevent card misuse, etc.
- Required to perform rotating shift work based on the duty roster, including weekends and Public Holidays.
Qualifications & Work Experience
- GCE 'O' Level or equivalent with one year of supervisory experience.
Skills
- Enjoys communicating with people and is serviceoriented.
- Able to work in a fastpaced and customerfacing environment.
- Possesses a serviceoriented mindset and pleasant disposition.
- Able to multitask effectively when responding to station operation requirements.
Strides International Business is a business arm of SMRT Corporation Limited.- Anchoring on strong operations, maintenance and service (OMS) experiences, transport planning expertise, as well as engineering capabilities, Strides International offers end-to-end design-build-operate-maintain-transfer solutions and services to deliver reliability and safe journeys
-
Service Ambassador, Sentosa Express
1 week ago
Singapore SMRT Corporation Ltd Full timeService Ambassador, Sentosa ExpressJob Purpose The Service Ambassador supports the daytoday operations of the station, which includes preparing the station for revenue service, providing excellent customer service to visitors. He/She monitors commuter flow and manages crowds during peak hours and/or during service degradation.Responsibilities Opening and...
-
Senior Executive
1 week ago
Singapore Sentosa Development Corporation & Subsidiaries Full timeAdd expected salary to your profile for insights Work closely with the term contractor to ensure world-class guest experience, safe and reliable services are delivered via the Sentosa Express system as the key mode of transport on Sentosa Island.To support in the transport planning and connectivity & transport asset replacement as part of future proofing...
-
Showflat Assistant
1 month ago
Singapore Recruit Express Pte Ltd Full time1 year contract Showflat assistantUp to 2.8k9.30 – 6.30 (Mon - Fri) Working Location: Sentosa Assigned to ensure the neatness of the showflat Any other duties assigned Provide customer service Communicate between sales staff and potential clients How to Apply: send your resume and indicate role(s) you want to apply...
-
Showflat Assistant
4 weeks ago
Singapore Recruit Express Pte Ltd Full time1 year contract Showflat assistantUp to 2.8k9.30 – 6.30 (Mon - Fri) Working Location: Sentosa Assigned to ensure the neatness of the showflat Any other duties assigned Provide customer service Communicate between sales staff and potential clients How to Apply: send your resume and indicate role(s) you want to apply...
-
Showflat Assistant
1 month ago
Singapore Recruit Express Pte Ltd Full time1 year contract Showflat assistantUp to 2.8k9.30 – 6.30 (Mon - Fri)Working Location: SentosaAssigned to ensure the neatness of the showflatAny other duties assignedProvide customer serviceCommunicate between sales staff and potential clientsHow to Apply: send your resume and indicate role(s) you want to apply...
-
Showflat Assistant
4 weeks ago
Singapore Recruit Express Pte Ltd Full time1 year contract Showflat assistantUp to 2.8k9.30 – 6.30 (Mon - Fri)Working Location: SentosaAssigned to ensure the neatness of the showflatAny other duties assignedProvide customer serviceCommunicate between sales staff and potential clientsHow to Apply: send your resume and indicate role(s) you want to apply...
-
Technical Officer, Sentosa Express
1 week ago
Singapore SMRT Corporation Ltd Full timeTechnical Officer, Sentosa ExpressJob PurposeTo perform preventive maintenance and corrective maintenance of electrical & mechanical systems in accordance with relevant procedures and safety requirements.Responsibilities To perform preventive maintenance and corrective maintenance of electrical & mechanical systems such as Monorail Train, 22kV, 750Vdc,...
-
Assistant Engineer, Sentosa Express
1 month ago
Singapore STRIDES ENGINEERING PTE. LTD. Full timeRoles & Responsibilities To carry out preventive maintenance and corrective maintenance of electrical and mechanical systems such as Monorail Train, 22kV, 750Vdc, 415Vac switchgear, HV transformers, Traction Rectifiers and Inverters, system, battery chargers, battery banks, UPS System, Cables & 750V Traction Power contact line system. To operate...
-
Technical Officer, Sentosa Express
1 month ago
Singapore STRIDES ENGINEERING PTE. LTD. Full timeRoles & Responsibilities To carry out preventive maintenance and corrective maintenance of electrical & mechanical systems such as Monorail Train, 22kV, 750Vdc, 415Vac switchgear, HV transformers, Traction Rectifiers and Inverters, system, battery chargers, battery banks, UPS System, Cables & 750V Traction Power contact line system. To operate engineering...
-
Technical Officer, Sentosa Express
4 weeks ago
Singapore STRIDES ENGINEERING PTE. LTD. Full timeRoles & Responsibilities To carry out preventive maintenance and corrective maintenance of electrical & mechanical systems such as Monorail Train, 22kV, 750Vdc, 415Vac switchgear, HV transformers, Traction Rectifiers and Inverters, system, battery chargers, battery banks, UPS System, Cables & 750V Traction Power contact line system. To operate engineering...
-
Assistant Shift Charge Engineers
1 week ago
Singapore MERANTI POWER PTE. LTD. Full timeMeranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing an Operations Department team to operate the gas turbines of our power generation station.We are inviting applicants for the position of Assistant Shift Charge Engineers, who shall report to Head of Operations and is in-charge of supervision of the power station...
-
Demi Chef
1 week ago
Singapore FOC SENTOSA PTE. LTD. Full timeBENEFITS Outlet monthly sales incentive 5 Days work per week 44 hours weekly (OT & Off in lieu compensation) Staff Meals provided Transport from Vivo MRT to FOC Sentosa directly in and out daily Referral Fee (Up to $3000/) Uniform provided Career Growth Opportunities Employee discount of 25% Birthday treat for 2pax (Worth up to $150) Leave Benefits Medical...
-
Assistant Station Manager, NSEWL
1 month ago
Singapore SMRT TRAINS LTD. Full timeDuties & ResponsibilitiesEnsure safety of passengers, employees, contractors and public in the stations. Ensure safety and security procedures are adhered to. Oversee the transit security personnel and officers in stations. Ensure that the customer service standards are met. Promptly respond to station and train emergency. Handle manual change when...
-
Assistant Station Manager, NSEWL
1 month ago
Singapore SMRT TRAINS LTD. Full timeDuties & ResponsibilitiesEnsure safety of passengers, employees, contractors and public in the stations. Ensure safety and security procedures are adhered to. Oversee the transit security personnel and officers in stations. Ensure that the customer service standards are met. Promptly respond to station and train emergency. Handle manual change when manning...
-
Service Crew
1 week ago
Singapore FOC SENTOSA PTE. LTD. Full timeBENEFITS Bring in your group of friends to enjoy the Employee Referral Fee PERK (Up to $2000/) (T&C Applied) Up to $400 outlet incentive 5 Days work per week Staff Meals provided Transport from Vivo MRT to FOC Sentosa directly in and out daily 44 hours weekly (OT & Off in lieu compensation) Uniform Top provided (Dryfit Polo Tee) Career Growth Opportunities...
-
Assistant Executive, F&B
1 week ago
Singapore SENTOSA GOLF CLUB Full timeRoles & ResponsibilitiesThe Assistant Executive oversees the adherence to service, food hygiene, safety, and quality standards within the team during each shift. In addition, they play a vital role in managing front-of-house operations and enhancing customer experiences to boost outlet performance. The Assistant Executive provides guidance to staff on...
-
Workstrain Station Supervisor
1 week ago
Singapore GATES PCM CONSTRUCTION LTD. Full timePerform duties of a Station Supervisor/Ground Shunter/ Operator/ Controller, as trained, at depot or mainline tunnel or viaduct environment Ensure that their work complies with the rules and regulations as trained in accordance with the Works Train manual Ensure safe movement of Locomotive Consist inside the Defined Areas in mainline or depot Operate and...
-
Server Available at Sentosa Gaming Venue
1 month ago
Singapore ACE MANAGEMENT SERVICES Full timeHow to Apply:If interested, please contact: Winston 8811 8599Location: Sentosa, RWS 8 @ HarbourFront - CC29|NE1Job Type: Full-time/Part-time/Permanent/Long-termShifts Available: Weekdays and WeekendsBenefits:Uniform provided.Meals provided during shifts.Shift Timings:Weekdays:Day Shift: 8am-6pm / 11am-9pm /others (13$/HR)Night Shift: 8pm-6am /...
-
Server Available at Sentosa Gaming Venue
4 weeks ago
Singapore ACE MANAGEMENT SERVICES Full timeHow to Apply:If interested, please contact: Winston 8811 8599Location: Sentosa, RWS 8 @ HarbourFront - CC29|NE1Job Type: Full-time/Part-time/Permanent/Long-termShifts Available: Weekdays and WeekendsBenefits:Uniform provided.Meals provided during shifts.Shift Timings:Weekdays:Day Shift: 8am-6pm / 11am-9pm /others (13$/HR)Night Shift: 8pm-6am /...
-
Operations and Maintenance Manager
1 month ago
Singapore DYSON SPHERE NEW ENERGY PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Maintenance and Optimization: Maintain and optimize the performance of photovoltaic power stations. Conduct regular inspections and preventative maintenance to ensure the efficient operation of all systems. Troubleshoot and resolve technical issues related to photovoltaic systems. Implement and oversee...