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Assistant Service Manager

4 months ago

Singapore AUSPICIOUS CLUB PTE. LTD. Full time

Server / Assistant Restaurant Manager is reliable, innovative and will oversee and support the operations, to ensure quality, profitability and an enjoyable dining experience.

He/She will also address customers' complaints and queries in a swift, courteous manner.

DUTIES & RESPONSIBILITIES:

  • Mainly assist the Restaurant Manager in overseeing and managing the service.
  • Monitor compliance with safety and hygiene regulations
  • Coordinate communication between front of the house and back of the house staff
  • Gather guests' feedback and recommend improvements to our menus
  • Maintain high customer service to our high net worth members

QUALIFICATIONS:

  • Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
  • Good reporting skills
  • Customer service attitude
  • Strong communication and team management skills
  • Communication and team management abilities
  • Excellent conflict resolution abilities.
  • Availability to work within opening hours

BENEFITS:

  • Perks of the position
  • Something that they will get excited about
  • Free staff meal daily
  • 12 days annual leave

Summary of role requirements:

  • 23 years of relevant work experience required for this role
  • Working rights required for this role
  • Driving Licence
  • Excellent command in spoken and written English and Chinese