Assistant to Chief Operation Officer

2 weeks ago

Singapore Stamford Land Management Pte Ltd Full time

About Stamford Hotels and Resorts


Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia.

It is the most well-known regional brand for 3 decades. All its hotel are in the best locations of the key cities. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees.

In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally, and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels.

In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.


Stamford Hotels and Resorts is looking for a highly dynamic, street-smart and savvy hotelier to join us as an Assistant to Chief Operating Officer for our hotels located in Australia.

We welcome experienced and seasoned applicants to apply.

The successful applicant will be responsible for the following:

  • To transform and translate the planned visions set by the CEO into positive economic outcomes which covers marketing, operation, administration, and finance.
  • To achieve favourable economic performance against budget and the previous year, predicting shortterm economic vacillation to avoid surprises at quarter ends.
  • To analyse and solve problems arising, prioritise, and delegate some projects. Handson involvement if the project requires direct intervention.
  • To act as the link between the business unit leader and the company CEO or Executive Chairman, directly or indirectly directing or coordinating commercial, administrative, and financial operational activities. The central role is "make it happen".
  • Supervising the business units through the General Manager on the daily operation of the hotel.
  • Translating the CEO's annual brief into strategies and work plans jointly with the business unit leader.
  • Achieve annual revenue budget and GOP.
  • Analyse unit KPIs, market share, and market intelligence analysis to steer and tweak operation activities to achieve expected results.
  • Periodic physical review of the business unit facilities/equipment are well maintained or require capital investment.
  • Efficient utilisation of commercial and labour resources to generate greater efficiencies and output.
  • Develop in conjunction with business, savings plan, staffing plan, staff retention and other staff relation program.
  • Guide and control business unit implementation of revenue generation plan.
  • Supervise Food and Beverage product offerings, and maintain standard, quality and profitability.
  • Supervise significant projects and renovations.
  • Supervise and monitor reputation management via Revenate, Trip Advisor and other social media.
  • Warrant employee satisfaction and compliance with all workplace OHNS and NES standards.
  • Ensure legislative and environmental, compliance.
  • Execute Ad-Hoc instructions from the CEO or Executive Chairman of the board.

About you


To succeed in this role, you must run the hotel as if it is your own because you adopt a hands-on management style and are detail-oriented.

You are relentless in seeking revenue opportunities and maximizing yield for the hotel, both in Rooms and F&B.


Effectively connecting with business clients and partners, guests, management team and staff members at all levels is an innate ability you possess.

You constantly strive to create memorable experiences for your guests, support a positive work environment, challenge the status quo and inspire your staff to do the same.


How to Apply
-
Stamford Hotels & Resorts is an Equal Opportunity Employer._

Experience:

  • Hospitality: 7 years (required)
- management: 7 years (required)

Language:

  • English (required)

Willingness to travel:

  • 100% (preferred)

Work Location:
In person

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