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Training Specialist
2 weeks ago
Responsibilities:
- To conduct weekly classroom training for all range of banking products
- To develop new training curriculum and modules
- To provide extra coaching program for new hires
- To conduct weekly quality assurance evaluation
- Ensure bank reports are submitted on time
- To organize and create fun and exciting team building activities for staff engagement
Requirements:
- Diploma or Degree holder
- At least 3 years working experience in a call centre/Bank
- Preferably with banking products knowledge like personal loan, credit card and credit line
- Exhibit a positive attitude and professional demeanour at all times
- Demonstrate maturity, integrity and character in relationships with all colleagues
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