Junior Operations Executive

2 weeks ago

Singapore THE WORKING CAPITOL (KEONG SAIK) PTE. LTD. Full time
**About Us: The Working Capitol

A hub that offers sustainable and flexible workspace solutions for businesses to grow.

One that is surrounded by a diverse range of carefully selected F&B, Lifestyle and Wellness brands made to enrich and enhance everyday lives of the community.

Our Mission - Building Singapore's Most Diverse and Resilient Neighbourhoods, One conservation property at a time.


Our Operations team is essential in ensuring our sites provide the ideal platform for a conducive work environment for our members.

They are the 'gate-keepers' of our products.


As the Junior Operations Executive, you will be responsible for supporting the team with the opening of new spaces and managing day to day operations of all spaces.

You will maintain service delivery standards and managing costs as you provide the optimal experience for our team, members and guests.


Your day-to-day responsibilities will include:

  • This role will be reporting to the Operations Manager
  • Assist in the assessment, planning and delivery of upcoming new spaces.
  • Assist the project management activities to refurbish and deliver new spaces
  • Preparation of estimates for repairs work, work specifications, invitation for quotations, and supervision of work carried out.
  • Preparation of all necessary maintenance reports, incident report accurately and on time.
  • Review Operational procedures and ensure the work is done as efficiently as possible and assist in developing and implement Standard Operating Procedures relating to Operations.
  • General administration of all building works/ service contracts etc
  • Manage the different spaces in terms of reactive and proactive maintenance.
  • Conduct regular property inspection and work closely with the Facilities Manager to identify any potential issues on site including cleaning, maintenance and safety for all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
  • Creating and maintaining good rapport with tenants/occupiers and attending to their complaints.
  • Attending to all emergencies situations at any time promptly.
  • Ensure the safety, security and legal compliance associated with each space is being achieved.
  • Constantly check for compliance of all safety equipment, work methods and procedures and the prompt rectification of any unsafe situations, and enhancement of security of the buildings.
  • Planning and implementation of building maintenance programs such as preventive, corrective and inspection schedule, and scheduling of programs relating to security.
  • Ensure proper control of movement of keys to all common areas and maintain proper records.
  • Support the Community and Marketing teams to ensure events run smoothly.
  • Complete all projects assigned in a timely manner.

What we need from you:

  • You have a background in real estate or facilities management.
  • Strong ability to prioritize, multitask and thrive in a fastpaced agile environment.
  • You are organized, resourceful and results oriented.
  • You put people first and focus on providing service excellence, striving to exceed customer expectations.
  • You are proactive and handson; can work under pressure and are driven to find solutions and complete tasks assigned.
  • You collaborate well across teams; you express yourself clearly, share relevant information and are open to ideas.

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