Avp, Policy Processing for General Insurance

2 weeks ago


Singapore 5 STONES HRM PTE. LTD. Full time

Assistant Vice President, Policy Processing

Responsibilities

  • Manage the operation of the Policy Processing Department
  • Revamp and implement efficient and effective work systems, automating wherever possible
  • Introduce service standards and measurements
  • Ensure compliance with all laws, regulatory provisions and company policies
  • Prepare department and implement new/transitional processes for the new systems
  • Ensure effective business continuity plan in place
  • Ensure and maintain processing data input integrity, efficient and secure storage, ease of access
  • Develop and motivate staff
  • Ensure succession planning in place
  • Undertake any other duties as may be assigned

QUALIFICATIONS:

  • Degree/ Diploma and/or Professional qualification in insurance

SKILLS / KNOWLEDGE:

  • Understanding of the insurance business
  • Good knowledge of the use of technology and automation
  • Knowledge of laws relevant to insurance and operations
  • Interpersonal savvy
  • Good relationship building skills
  • Extensive knowledge of customer needs and delivery system

EXPERIENCE:

  • At least 10 years' experience in the industry in operational capacity & managing a team
  • Process Management experience
  • Statistical analyses of operational results and trends


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