Administration Assistant

2 weeks ago


Singapore Epiq Systems, Inc. Full time
It's fun to work at a company where people truly believe in what they are doing

Job Description:

Summary:


We are looking for a detailed minded and energetic Administrative Assistant to support Epiq's contract with the State Court of Singapore.

The business is fast-paced and requires high level of organization, communication and administration skills, and the ability to learn the workflow and culture of a niche industry in a short time.


Responsibilities:

Accounts & Finance

  • Update designated tracker as request forms come in for transcription wordcount, on‐time delivery (date and time of creation of transcripts) Assist in transcript production & prepare monthend reports Invoicing for State Courts & clients
  • Prepare & send invoicing details to Finance team to draft
  • Review and confirm invoice details before Finance issue the invoice to State Courts & clients
  • Submit invoices via designated platforms if required
  • Liaises with clients on invoice status
  • Update error notification tracker and track error penalty credit notes to State Courts or clients
  • Consolidate all turnsheets and crosscheck transcriber wordcount under State Courts and other work done by State Court team;
  • Send consolidated turnsheet and reports to Finance team for chargebacks and payouts. Take on any ad hoc responsibility within the scope of this role as required
Administration

  • Ensure transcripts are produced and prepared for release to parties as per due date
  • Update turnsheets and assign work to transcribers; merge transcripts and do second level quality checks
  • Data entry into the system for the transcription requests
  • Send final transcripts to Production and save final transcripts in State Court server
  • Undertake transcript amendments
  • Attending to case requests from ordering parties (Update Diary, due dates, case summary, case folder etc.) and following up with clients for documents etc.

Requirements:

  • 12 years of administrative experience is preferred
  • Olevel or equivalent
  • Strong interpersonal and administrative skills
  • Attention to detail and able to work on own initiative.
  • Works effectively as part of a team, recognizes areas where support is required and offers assistance.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

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