Wsq Administrator Customer Co-ordinator

3 weeks ago


Singapore KENKO ACADEMY PTE. LTD. Full time

Salary Range:
$ $3300.00

Full-time

Work Schedule:
Sunday to Thursday (Permanent

OFF:
Friday & Saturday)

Salary:
$10 per hour

Part-time

Work Schedule:
Saturday and Sunday (9am to 6pm)

Key Responsibilities:

  • Create and upload course runs in the Training Partner Gateway (TPG) portal.
  • Create sessions under the different course runs in TPG portal according to our timetables.
  • Verify all the entries for the new students' particulars and upload them into the course enrolment session under TPG.
  • Check status of all the course runs/sessions & enrolment creations under TPG notification session and follow up accordingly.
  • Monitor attendance for all the students registered under TPG.
  • Coordinate with relevant course coordinators for any changes to the course runs and sessions.
  • Submit and upload assessment results for all participants under the Registered Training Provider (RTP) programmes.
  • Download all the Statement of Attainments (SOAs) for the various RTP programmes.
  • Handle all administrative and logistic matters pertaining to TPG.
  • Undertake all TPG related trainings initiated by SkillsFuture Singapore (SSG).
  • Provide support in setting up the Student Management System.
  • Provide administrative support for Resource Planning & Assessment (RPA) if needed.
  • Assist the Planning and Compliance Team for the purposes of document submission and audits.
  • Plan and manage the operations of programmes for WSQ and Non-WSQ courses;
  • To propose and implement marketing action and sales plans to achieve organisational objectives and sales targets for designated market segments.
  • To develop new business opportunity with current and new clients.
  • To attend to customer's enquiries/ feedback and follow up with after sales service.
  • To coordinate activities to ensure successful programme implementation and delivery.
  • To assist with data collection and preparation of reports.
  • Review and improve work processes;
  • Any other tasks, reasonable and within the scope of the appointment, as and when assigned by management.

Requirements:

  • Relevant Work Experience especially in WSQ related work will be preferred;
  • Work Independently; Hard-Working; Team Player;
  • ACLP / ACTA / DACE would have added advantage;
  • Able to start work immediately

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