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Store Stylist for Flagship Store

3 months ago

Orchard, Singapore H&M Full time
Company Description


At H&M we are on an exciting journey to become the leading destination for style, creativity and culture, empowering leaders and engaging teams.

Customers and colleagues are the core of our business, in line with our transformation, we want to achieve clear ownership, fuel our salesmanship and innovative minds, enabling agility to build on our passion for customers and colleagues throughout the organization.


Job Description:

  • You will contribute to a great customer experience by _providing exceptional window presentation with elevated_ styling in both, _windows and indoor across all departments within your flagship store_. _
  • Together with Visual Merchandiser Manager you_ will set a clear strategy and lead and coach the visual team through trainings to improve the window and _styling _level within the store. You will contribute to strengthen the brand position through the _fashion perception and elevated customer experience in the windows and indoor in the key location flagship store._

Key responsibilities:

_ Deliver on g__reat customer experience:_**- _ Ensure_ _you_ _are_ _up-to-date_ _with_ _current_ _fashion_ _trends_ _and_ _styling_ _techniques_ _so_ _you_ _can_ _anticipate_ _your_ _customers'_ _needs._
- _ Benchmark the styling level across the sales market competitors and identify opportunities accordingly._
- _ Ensure_ _you_ _meet_ _customer_ _expectations_ _on_ _direct_ _service_ _according_ _to_ _H&M_ _standards._
- _ Follow _up _the _H&M _Visual _Identity _through _implementation _of _the _Commercial _Handbook _and _secure_ _well-styled_ _GTL_ _mannequins_ _in_ _windows_ _and_ _in_ _store_ _and_ _make_ _sure_ _the styling is according to each customer profile._
- _ Coordinate and ensure the implementation of the special window solutions in collaboration with your Area Visual, SM Visual responsible and the Regional Stylist._
- _ Align and ensure a consistent styling level across the store and the different concepts_

  • I_dentify_ _opportunities_ _to_ _increase_ _customer_ _satisfaction_ _and_ _sales and _perform_ _sales_ _followup_ _and_ _initiate_ _actions_ _to_ _reach_ _sales_ _targets._

_ Support and develop:
_
- _Support and inspire your store team with window and styling trainings and educate them on seasonal trend information._
- _ Share, inspire and educate your team through kick offs and meetings_

_ Visual routines:
_
- _ Follow up on the commercial routines such as store KPIs and initiate actions to reach store goals and budgets, adapt the store planning according to store needs and budget from the commercial plan._
- _ Handle and maintain all display material with sustainability in mind._
- _ Keep visual room organized and safe together with the rest of the visual team_

Qualifications:

Being part of this journey means there is not one clear path. We ask of you to be open to change and take part in creating an organization for the future.

This is an opportunity for open minded team players that by being curious, innovative and forward-thinking want to change our business and the whole industry.

We ask you to be yourself, drive results, work towards goals and go for it with everything you've got.
- _ S_trong fashion interest and curiosity_
- _ E_xcellent styling skills & Knowledgeable of the styling techniques, standards and details._
- _Knowledge of the global customer profiles and fashion relevant for the target customer, taking into consideration local needs_
- _Aware of the competitor landscape and identify opportunities accordingly_
- _ Strong assortment curation that creates a commercial and attractive offer for our customers, considering the total offer in terms of product types, prices, fashion levels, prints, _colours_, materials etc._
- _ Strong presentation and communication skills with a good English written and verbal communication_

Additional Information

At H&M we believe it's possible to do what you love, find space to create and room to grow.

A place you can truly be yourself with no limit to where it can take you We offer you a strong company culture and an open environment where you are empowered, trusted and challenged to write your own story.

At H&M we believe it is possible, because together we make it possible.

This position is based at _H&M Flagship Store at Orchard Building _and will report to the Store Manager

If applicable:
please get your direct manager's consent and include your 360 Leadership Feedback, Strengths Finder, Myers Briggs).