Account Manager

1 week ago


Singapore HAPPY MARKETER PRIVATE LTD. Full time
Roles & Responsibilities:

About Our Company and Role:

Let's talk about Happy Marketer - an accomplished digital consulting firm that has been thriving for over a decade. We specialize in helping brands make the most of their digital marketing investments, covering everything from creating brand awareness to driving conversions and fostering customer loyalty. Woven through our expertise are services like digital transformation strategy, programmatic advertising, content marketing, SEO, social media marketing, UX/UI design, marketing automation, cloud analytics, and digital command centers.

Recently, Happy Marketer joined forces with Merkle, a global leader in analytics, performance, and CRM digital solutions, which is part of the renowned Dentsu group. Across the Asia Pacific region, we've empowered brands across various sectors, including banking, insurance, telecom, tech, government, travel, education, and more. As a distinguished digital agency, we hold prestigious partnerships with Google and certifications from Adobe, Salesforce, Oracle, and other industry giants. At Happy Marketer, we strive to collaborate closely with our clients to deliver impactful digital solutions that address real business challenges and drive profitable growth.

Notably, we stand out as the sole Google Partner in Asia certified in Google Ads, Programmatic Media, Google Marketing Platform, and Google Cloud.

Key Responsibilities:

  • Develop strong client relationships, acting as their primary point of contact to help them achieve their marketing goals and foster growth
  • Lead projects from inception to completion, collaborating with senior account team members
  • Show commitment and confidence in project leadership, working independently and as part of a team
  • Demonstrate a holistic understanding of digital marketing's impact on business outcomes
  • Effectively communicate project requirements to delivery teams and third-party vendors, ensuring all parties are well-informed and deliverables meet expectations
  • Assist clients and internal stakeholders in prioritizing projects based on business context
  • Streamline communication and processes with clients and internal teams for efficient account management
  • Handle client finance processes like filing purchase orders, invoicing, and supplier payments
  • Optimize resource allocation to enhance margins and ensure accurate billing
  • Participate in weekly client meetings and address client requests promptly
  • Take charge of daily client communications, including contact reports, maintaining a high standard of service that exceeds client expectations

Experience and Qualifications:

  • Exceptional interpersonal and presentation skills for effective client communication
  • Advocate for a problem-solving approach and solutions-oriented mindset
  • Highly motivated, detail-oriented, and meticulous in work execution
  • Confident and reliable in managing agency and client needs
  • Strong time management skills with a keen sense of prioritization
  • Stay updated on current marketing trends and innovations
  • Work well independently and as part of a collaborative team environment
  • Experience handling fast-paced accounts, managing multiple projects and stakeholders
  • Detail-oriented with excellent oral and written communication skills
  • 3-5 years of experience, preferably in a B2B agency or technology company
Key Skills to Highlight:

When considering this opportunity, make sure to showcase your expertise in:

  • Account Management
  • Budget Management
  • Stakeholder Management
  • Microsoft PowerPoint and Excel
  • SEO Knowledge
  • Problem-Solving Abilities
  • Invoicing Processes
  • Individual Work Proficiency
  • Project Management
  • Attention to Detail
  • Time Management
  • Financial Acumen
  • Presentation Skills
  • Proficiency in Marketing Technologies
  • Building Strong Relationships
  • Google Analytics Expertise
  • Data Analytics Skills
  • Outstanding Interpersonal Communication


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