![BELDEN SINGAPORE PRIVATE LIMITED](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist
2 weeks ago
Belong. Believe. Be You. Belden.
Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions.
Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.
Job Summary
Customer Service specialist plays a pivotal role in bridging the customers/sales and the plant to drive customer service excellence.
The incumbent is responsible for accurate and timely transactions relating to the order fulfilment (order to bill) process, in line procedures and policies.
This position reports directly to the Senior Customer Service Manager and will work from our Singapore office.You will make an impact in the following way:
- Sales Order Entry & Order Maintenance
Ensure orders are completely in line with quotation, Special Price Application and Belden Order Policy prior processing in SAP System.
Ensure accuracy of shipping documents for export including Delivery Note, Packing List, Proof of Delivery, Invoices, etc.
Coordinate and expedite orders by liaising with appropriate parties to fulfil orders to meet On-Time Delivery
- Recordkeeping
Ensure proper dissemination and filing of documentation for record audit, traceability and sharing.
- Reporting
Assist in daily/weekly/monthly and ad-hoc reports with accuracy and within timeline
- Maintain customer complaints record in Belden systems
- Other tasks assigned by Supervisor and Manager.
Education
Diploma or Degree education with business background is preferred
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Background
Minimum 3 years relevant experience in the field of customer service, order fulfilment, logistics, or supply chain, preferably in multinational companies
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Competencies
Familiarity with SAP system or other Enterprise Resource Planning system is an advantage
Good knowledge of Microsoft Office
Pro-active, systematic, and strong follow-through
Excellent communication & problem-solving skills
Ability to multitask and work in fast-paced environment
Let's Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.
These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status.
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