Service Delivery Manager

Delivery Driver Job Description Template:We are looking for a reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order to...

About the opportunityAbout the job:This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. Must be available to work weekends and at different locations in Singapore. Hours may vary.Responsibilities:Rider Supply...

About the opportunityResponsibilities: Own and implement endtoend customer lifecycle marketing strategies, from ideation, project planning and execution, to performance management and optimization. Design and build automated CRM campaign journeys to acquire, groom and retain customers across various direct marketing channels. Analyze campaign performance...

About the opportunityWe are looking for a Strategy and Planning Manager, to join our Strategy & Planning team which specializes in country marketing & growth strategy. The Strategy and Planning Manager will combine deep analytical skills, exceptional strategic thinking and superior organization/project management capabilities to help the regional marketing...

About the opportunityWe are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct...

**Service Delivery ManagerJob Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:- Good in Managing service delivery budgets,...

**Service Delivery Manager (Biometrics, Data Centre)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:- Good in Managing service delivery...

About the opportunityResponsibilities: Map out process flows to successfully pay riders in compliance with CPF regulations Set up and test internal systems to make CPF payments Map potential areas of risk and create SWOT analysis Redesign payslip system for foodpanda's rider fleet Closely managing and driving projects, roadmaps, milestones, timelines and...

Roles & ResponsibilitiesAbout the jobThe Service Delivery Manager at SUSS plays a pivotal role in ensuring the seamless delivery of IT services to our faculty, staff, and students. You will be responsible for overseeing the entire service delivery lifecycle, from planning and design to implementation and support. You will be a strategic thinker and a...

Roles & ResponsibilitiesAbout the jobThe Service Delivery Manager at SUSS plays a pivotal role in ensuring the seamless delivery of IT services to our faculty, staff, and students. You will be responsible for overseeing the entire service delivery lifecycle, from planning and design to implementation and support. You will be a strategic thinker and a...

Roles & ResponsibilitiesService Delivery ManagerAs a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role...

Job Description & RequirementsService Delivery Manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction.The Service Delivery Manager may perform technical tasks,such as troubleshooting technical issues,and may perform administrative tasks,such as managing team performance and...

Review monitor and report on committed service performance to contract both hard and soft deliverables including maintenance of business activities, improvement activities and end user feedback.Lead/update/understand and champion the measurement process by which SLAs are accessed including the submission and completion of monthly reports.Define expectations...

Manage Partner and Team Track cost and drive cost saving Work with Service desk team on reporting and SLA Handle daytoday operation Meet account SLA deliverables Manage customer escalation Manage operation team Manage operation cost Redefine current process to improve efficiency Daily/Weekly/Monthly Reporting Escalations are managed and perform timely...

At least 2 years' experience in supporting BAU operations such as ID administration, services desk, help desk or similar projects in a lead role or management role.Provide Technical Leadership for overall service delivery as per contract for all ID Administration (IAM) Authentication and Authorization functions including Compliance Operations and direct...

Responsibilities: Manage Partner and Team Track cost and drive cost saving Work with Service desk team on reporting and SLA Handle daytoday operation Meet account SLA deliverables Manage customer escalation Manage operation team Manage operation cost Redefine current process to improve efficiency Daily/Weekly/Monthly Reporting Escalations are managed and...

EXEO Global Pte Ltd is the regional headquarters of Tokyo Stock Exchange listed EXEO Group, Inc in Japan, facilitating the operational and strategic management of overseas subsidiaries for the Group outside of Japan.Our primary business is in Managed IT services and the company currently has subsidiaries in the space of M&E engineering services, ICT...

Service Delivery Manager:Date:16-Mar-2023Location: Singapore, SingaporeCompany:Singtel GroupResponsibilities:Project Delivery Act as a focal point for all support related queries and issues Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer Review with support team to ensure that all support tasks...

Service Delivery Manager:Date:5 Jul 2023Location: Singapore, SingaporeCompany:Singtel GroupResponsibilities:Project Delivery Act as a focal point for all support related queries and issues Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer Review with support team to ensure that all support tasks...

Roles & ResponsibilitiesThe Service Delivery Manager is a client facing role pertaining to post sales / service matters.The Responsibilities: Maintaining positive relationships with customers Coordinate with EU and Acct Manager to ensure all Post Sales expectations are in line Coordinate with service team and Account Manager to ensure all information is...