Engagement Associate

2 weeks ago


Singapore THE EXECUTIVE CENTRE SINGAPORE PTE LTD Full time
The Executive Centre (TEC)


opened the doors to the first Executive Centre in 1994 and today boasts over 200+ centres in 33 cities and 15 markets.


The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive.

TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster.

Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members.

Walking with them through every milestone and achievement; empowering them to succeed.


Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.

Come and join us in our TEC family

Position:
Engagement Associate


The Executive Centre is an innovative, multinational, flexible workspace provider, catering to businesses and individual members from the broadest spectrum, each with unique requirements.


As an Engagement Associate interacting with that member base, your role is to provide a level of customer service and face-to-face engagement unsurpassed in the hospitality industry.

In every sense, you are the 'face' of The Executive Centre for all members, so you must maintain that proactive, professional, innovative, customer service-led persona at all times, to facilitate our individual member and overall community experience.


Responsibilities:

Proactively anticipate and respond to all members' and guests' needs or queries

Constantly identify opportunities to connect our members, in-centre and otherwise, to further add value to their experience

Manage both office units and telephone systems set up and requests for all members

Manage all secretarial, administration, postage, courier or other arrangements for all members as requested. Ensure that all requests are met to the best of your professional knowledge

Conduct seamless check in & check out process for all members

HandIe all telephone calls in a professional and efficient way, maintaining that professional, customer service-led persona

Work on resolving all basic IT issues as occur in the centres; identify and action when you need specific IT support

Develop and maintain third party vendor relationships, to further add value to the centre operations and our member's experience

Continually look to create opportunities to up-sell and cross-sell to our members to help drive revenue

Provide valuable holistic support to all local Operations to maximize profitability, efficiency and productivity

Who are we looking for:

Client Engagement - Deliver quality service and proactively seek to understand clients' needs

Effective Communication - Active listening skills. Ensure feedback is clear, understood and actionable

Collaboration - Display cooperative attitude. Support team member and share knowledge in the team

Service Revenues - Maximizing service revenues

Efficiency & Effectiveness - Demonstrate high efficiency, proactiveness and able to multi-task

Grooming - Maintain professional appearance consistently according to the company's standard and guidelines

Centre Maintenance - Maintain the look, feel and efficiency of all centres to the standards expected by TEC and our Members

Your personal data would be treated confidential and would be used for recruitment purpose only.

  • Singapore ST LUKE'S ELDERCARE LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Community Engagement Associate to join the team.As a Community Engagement Associate, you will primarily be responsible for the coordination and implementation of community engagement programmes and services as well as the management of members and volunteers. You will also ensure that all programmes and services...


  • Singapore VANGUARD HEALTHCARE PTE. LTD. Full time

    Community Engagement Associate (CEA) primarily manages the daily activities of the senior care centre by supporting the Centre Manager in planning and arranging activities and transport for the clients. He / She also provides general admin support to the centre thereby ensuring a smooth delivery of the client related services in accordance to the stipulated...


  • Singapore Fitch Solutions Full time

    Client Engagement Associate, APAC, based in SingaporeRequisition ID:45795Business Unit:Fitch SolutionsCategory:Business Development & SalesLocation:Singapore, SGDate Posted:Jul 28, 2023At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be...


  • Singapore Society of Sheng Hong Welfare Services Full time

    BETA You can view this job in Society of Sheng Hong Welfare ServicesCommunity Engagement Associate / Executive / Assistant Manager Society of Sheng Hong Welfare ServicesCommunity Engagement Associate / Executive / Assistant Manager Islandwide Full TimeExecutive1 year exp $2,250 to $5,000 $2,250 to $5,000 Monthly Society of Sheng Hong Welfare...


  • Singapore A*STAR RESEARCH ENTITIES Full time

    Roles & ResponsibilitiesWe are seeking a highly organized and proactive team member to provide essential support to our Organisation Development and Engagement (ODE) Team. The ideal candidate will assist in the smooth and efficient operation of OD initiatives and activities by handling administrative and logistical tasks, coordinating engagement events,...


  • Singapore ORANGETEE & TIE PTE. LTD. Full time

    Responsibilities: Efficiently process paperwork and offer comprehensive support in crucial areas like recruitment, performance management, and other associate HR matters. Actively engage with both new and existing partners, sharing the latest initiatives, products, and benefits to foster strong relationships. Skillfully manage inquiries and fulfill requests...

  • Members Engagement

    2 weeks ago


    Singapore SINGAPORE ASSOCIATION OF CONVENTION & EXHIBITION ORGANISERS & SUPPLIERS (SACEOS) Full time

    Want to be a part of an exciting team and leave a lasting impact in shaping the future of the MICE and Events industry in Singapore and beyond?Join SACEOS, the leading MICE association with over 40 years of proven dedication to serving the industry in SingaporeWe are looking for a dynamic individual to join our team as Manager, Members Engagement & Events ....


  • Singapore Shopee Full time

    DepartmentBusiness Development and Partnerships- LevelEntry Level- LocationSingaporeThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and...


  • Singapore WORKSTATION PTE. LTD. Full time

    About StaytionStaytion is Southeast Asia's first Multi-Concept Lifestyle Centre where we integrate Live, Work, Play and Bond. Located directly at the MRT station itself, we give members the benefits of space without the hassle of travelling to connect, interact and seek potential networking opportunities with this blooming community. Powered by technology,...


  • Singapore Dover Park Hospice Full time

    Roles & ResponsibilitiesThe Community Engagement (CE) team in Dover Park Hospice is responsible for mobilising its external stakeholders to advance our cause of being a centre of excellence for palliative medicine.As an Associate in the CE team, you will mainly support the team in the execution of fundraising events and related activities. This role reports...


  • Singapore Dover Park Hospice Full time

    Roles & ResponsibilitiesThe Community Engagement (CE) team in Dover Park Hospice is responsible for mobilising its external stakeholders to advance our cause of being a centre of excellence for palliative medicine.As an Associate in the CE team, you will mainly support the team in the execution of fundraising events and related activities. This role reports...


  • Singapore Football Marketing Asia Limited Full time

    The CompanyNew, ambitious and dynamic, Football Marketing Asia (FMA) is set to be Asia's leading sports marketing agency.FMA is the exclusive commercial partner of the Asian Football Confederation (AFC) for the rights cycles and Our comprehensive mandate covers the rights for all major AFC National Team and Club competitions, including the AFC Asian...


  • Singapore Triton AI Pte Ltd Full time

    Perm, Central Must have min of 3 years of professional experience in membership service for associations or corporate events management (must be endtoend events experience) Preferably with some social media engagement experience Ability to deliver exceptional customer service and lead collaborative efforts with internal and external stakeholdersJob...


  • Singapore AIA SINGAPORE PRIVATE LIMITED Full time

    Job Description SummaryWork with Head, Healthcare and other key stakeholders across AIA Singapore to lead and drive provider engagement and clinical excellence agenda for AIA. Lead engagements between AIA and healthcare service providers, including panel doctors, hospitals, day surgery facilities, home care services and primary care providers Manage AIA's...


  • Singapore HUMAN CAPITAL LEADERSHIP INSTITUTE PTE. LTD. Full time

    Roles & ResponsibilitiesThis role is a 6 months contract position with a projected start date in September 2024.Reporting to the Director of the Singapore Leaders Network (SGLN), this contract position holder is responsible for the following items:Key ResponsibilitiesManage SGLN membership by screening, verifying, accepting, and onboarding new members into...


  • Singapore YMCA of Singapore Full time

    YMCA-Robert Loh Social Service InternshipDr Robert Loh, the first president of the National Council of Social Service, selflessly devoted most of his life championing social causes. His generous funding and support for Social Service Programmes have greatly impacted and inspired our community over the past decades.In honour of Dr Robert Loh, the YMCA-Robert...


  • Singapore YMCA of Singapore Full time

    YMCA-Robert Loh Social Service InternshipDr Robert Loh, the first president of the National Council of Social Service, selflessly devoted most of his life championing social causes. His generous funding and support for Social Service Programmes have greatly impacted and inspired our community over the past decades.In honour of Dr Robert Loh, the YMCA-Robert...

  • Senior Associate

    2 weeks ago


    Singapore SAGE RESEARCH PTE. LTD. Full time

    The Senior Associates at SAGE perform critical services for SAGE clients.They have direct engagement with SAGE's corporate clients in three capacities: Business development work Course content creation Relationship managementSAGE gives Senior Associates a significant amount of responsiblity relative to their seniority. They hold positions which allow them to...


  • Singapore Workday Full time

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Medicine, Humanities, Arts, & Social Sciences, and Graduate colleges. Sitting within NTU, NTU Entrepreneurship Academy (NTUpreneur) provides entrepreneurship education...