Front of House

2 weeks ago


Singapore SURGE STRENGTH & RESULT PTE. LTD. Full time
We're Hiring

Job Description
:
Front of House Representative


Employment Type:
Full-time

Are you passionate about fitness and helping others achieve their goals? Do you thrive in a fast-paced environment and enjoy exceeding expectations? Then join our team at Surge, a leading one-on-one personal training gym in Singapore


In this exciting role, you'll be the first point of contact for our clients, ensuring a seamless and positive experience.

You'll play a key role in client success by managing the front desk, providing exceptional customer service, and supporting our team behind the scenes.


Day-to-Day Responsibilities:

  • Be the face of Surge, warmly greeting and engaging with all clients and potential members.
  • Provide exceptional customer service, answering questions, addressing concerns, and exceeding expectations.
  • Manage the front desk efficiently, processing payments, handling membership inquiries, and maintaining accurate records.
  • Support our personal trainers by scheduling appointments, preparing reports, and handling administrative tasks.
  • Become a client success champion by following up on billing, ensuring a smooth experience throughout their fitness journey.
  • Be a team player, assisting with any additional duties as needed to help us achieve our goals.

Requirements:

  • A passion for fitness and wellness (prior experience is a bonus).
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
  • Strong organizational and administrative skills, with a keen eye for detail.
  • Proficiency in English, both written and verbal.
  • A positive attitude, a willingness to learn, and a commitment to providing exceptional service.

Why Surge?

  • Be part of a dynamic and supportive team dedicated to client success.
  • Gain valuable experience in the fitness industry.
  • Contribute to a positive and motivating work environment.
  • Competitive salary and benefits package.
Ready to join our Surge family?

We look forward to hearing from you
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