Restaurant Front of house/ Operations Exec

2 weeks ago


Singapore THE GOOD LADS PTE. LTD. Full time
Roles & Responsibilities

About Us:
We are a premier cheese bar, restaurant, and shop located in the heart of Singapore. Our establishment offers a unique experience for cheese lovers, featuring a wide selection of artisanal cheeses, gourmet dishes, and fine wines. We pride ourselves on providing exceptional service and a warm, inviting atmosphere for our guests.

Job Summary:
We are seeking a dedicated and organized Front of House/Operations Executive to join our team. The ideal candidate will have strong operational skills, excellent customer service abilities, and a passion for the food and beverage industry. The Front of House/Operations Executive will be responsible for managing daily front of house activities, ensuring smooth operations, and enhancing the overall guest experience.

Key Responsibilities:

  • Oversee the daily operations of the front of house, ensuring a seamless and efficient service.
  • Greet and welcome guests, ensuring they have a pleasant dining experience.
  • Manage reservations and seating arrangements to optimize table turnover and guest satisfaction.
  • Supervise and train front of house staff, including servers, hosts, and bartenders.
  • Handle customer inquiries, feedback, and complaints in a professional and timely manner.
  • Collaborate with the kitchen team to ensure the timely delivery of food and beverages.
  • Maintain cleanliness and organization of the dining area, bar, and other front of house spaces.
  • Assist with inventory management, ordering supplies, and maintaining stock levels.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Support the implementation of marketing and promotional activities.
  • Analyze operational data and customer feedback to identify areas for improvement.
  • Assist the Restaurant Operations Manager with administrative tasks and reporting.

Qualifications:

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • High level of organizational and multitasking skills.
  • Strong customer service orientation and problem-solving abilities.
  • Knowledge of food and beverage operations and industry best practices.
  • Proficiency in using point-of-sale systems and other restaurant management software.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Must be legally authorized to work in Singapore.
Tell employers what skills you have

Gourmet
Service Orientation
Ingredients
Athletics
Travel Arrangements
Multitasking Skills
Sanitation
Inventory Management
Restaurant Management
Adobe Illustrator
Team Management
Furniture
Customer Service
Industry Networking
Turnover
Adobe Photoshop

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