Manager, Capabilities

3 weeks ago


Singapore Amex Full time

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.


At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, aspiring to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.


Build entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand.

Whether you're helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help become an essential part of our customers lives.

Find your place in sales on #TeamAmex.

How will you make an impact in this role?

  • Seek out opportunities and improve capabilities for acquisition channel
  • Lead, collaborate, and grow existing relationship with product teams and sales channel leaders to deliver acquisition targets through strategic marketing campaigns
  • Optimize marketing investments to drive acquisitions and increase cost efficiencies
  • Quality control checks and process reviews to ensure compliance to all internal and regulatory requirements while keeping customer experience as top priority
  • Performance tracking for acquisition campaigns
  • Manage endtoend project delivery, project status reporting, risk management and issue escalation, ensuring that projects are delivered timely and within scope
  • Handle adhoc acquisition projects.

Qualifications

  • Selfmotivated, highlyorganized and detailorientated
  • Strong problem solving and ability to collaborate
  • Analytical, sound business and financial competence, and comfortable with centralized work processes
  • Ensuring compliance to all regulatory requirements while keeping customer experience as top priority
  • Strong time management skills and ability to multitask in a fastpaced environment.
  • Demonstrate strategic thought leadership to get results and maintain the integrity of the AMEX brand.


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