Sales Operations Analyst
3 weeks ago
What's the story?
NIUM was born out of a mission to simplify the payments experience for consumers and businesses around the world.
It launched as Instarem in 2015, providing fast, safe, and easy money transfers to friends and family abroad, and quickly grew to become a market leader, processing billions of transactions each year.
Core to the success of the Instarem service is an advanced global payments platform. A platform built for simplicity, scale, and speed.That platform is NIUM.
Today, the NIUM platform is the foundation for global money movement. It connects businesses to the world's payment infrastructure through one set of APIs.
With licenses in 11 jurisdictions spanning 40+ countries and links to the local ACHs of the world's largest economies, our modular platform for Pay In, Pay Out and Card Issuance allows banks, payment providers, travel companies and other businesses to collect and disburse funds in 100 local currencies to over 190 countries (100+ in real time), plus issue physical and virtual cards globally.
- Developing and enhancing end to end processes on the CRM for sales teams
- Document and create knowledge repository for firsttier sales support
- Collaborate with Marketing to ensure proper lead management processes, metrics, and policies
- Maintain data integrity within customer records in the CRM and other systems
- Create and implement reporting and dashboards for the sales organization that focuses on improving efficiency, effectiveness, and productivity
- Provide recommendations on action to be taken based on strategic objectives, forecast, or performance metrics
- Review the weekly forecast and metric reports & provide analysis for BD teams and recommendations for action
- Be integral to the change management process ensuring adoption of new processes and tools through performance measures
- Be available to help with operational and nonsales related issues to enable the efficiency of the sales team
Requirements:
- Preferably 12 years of experience in a Sales or Sales support function
- Experience using CRM software
- Strong analytical and problemsolving skills
- Clear and concise verbal and written communication
- Selfstarter, able to work effectively with crossfunctional teams to support sales strategies with mínimal supervision
Benefits
- Hybrid Working Environment
- Comprehensive Health Insurance
- Recognition framework
- Employee referral bonus program
- Work for a company whose values focus on transparency
- Generous PTO in addition to paid leave between Christmas and New Year
- Companywide social events, happy hours, and so much more.
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