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Sales Supervisor, HSR

3 months ago

Singapur, Singapore Hermès Full time

Main Responsibilities:

Assist and report to Store Manager/Assistant Store Manager to manage and oversee the daily store operations Supervise, ensure, and manage a team of sales staff to provide excellent customer service and build client relationships Identifies and handle client enquiries, concerns, and complaints Ensures store presentation is consistent with our brand image Supervise general housekeeping and cleaning duties including performing such duties, if necessary Coordinates with the team on the execution of sales plans and store events Manage and motivate staff to achieve sales targets established Ensures proper security measures are enforced Monitors and assists sales staff development by providing on-the-job training, product training, etc. Communicate timely with both internal and external parties. Which includes, emails, text messages and phone calls. Be a mentor to assistant sales supervisors and guide them where required Always maintain a high standard of personal grooming and professional conduct Perform any other duties that may be assigned from time to time by the Store Manager and/or Operations Team

Requirements & Capabilities:

Passion in retail industry Tech savvy and good with IT/digital technology Fluent in English and other spoken, written languages a plus Must be a good team player pleasant service oriented and self motivated Strong team building interpersonal and communication skills Hands on computer knowledge of MS Office