Sales Associate, HSR

2 months ago


Singapur, Singapore Hermès Full time

Main Responsibilities:

  • Execute daily store operational duties to ensure seamless customer experience.
  • Drive sales activities related to selected product categories, fostering strong relationships with clients.
  • Deliver exceptional customer service, maintaining a pleasant shopping environment that reflects the Hermès brand image.
  • Establish and maintain relationships with all clients, providing personalized support and guidance.
  • Keep customers informed about new products, services, and changes, ensuring they feel valued and engaged.
  • Identify and address client inquiries and concerns in a timely and professional manner.
  • Collaborate with store management to execute sales plans and participate in in-store events and communications.
  • Communicate feedback gathered through in-store activities to store management, driving continuous improvement.
  • Perform other duties as assigned to support the store's success.

Requirements & Capabilities:

  • Possess a passion for the retail industry, with a strong desire to deliver exceptional customer experiences.
  • Exhibit strong communication skills, with the ability to effectively engage with clients and colleagues.
  • Fluency in English is required, with additional languages a significant asset.
  • Demonstrate a team-oriented mindset, embodying the values of the House and promoting a positive, inclusive work environment.
  • Bring a positive attitude, energy, and strong work ethic to the role, with a focus on delivering exceptional results.
  • Be service-oriented, with a genuine interest in building meaningful connections with clients.
  • Demonstrate the ability to thrive in a fast-paced retail environment, with strong computer and mobile device skills.

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