Sales Associate
6 days ago
Job Summary
We are seeking a highly motivated and customer-focused Sales Associate to join our team at DFS Group. As a Sales Associate, you will be the brand ambassador and a smiling face of our company, responsible for providing exceptional customer service and driving sales growth.
Key Responsibilities
- Assist customers in selecting, purchasing, and refunding merchandise while demonstrating excellence in customer service
- Complete customer transactions in a professional and timely manner
- Identify customer temperaments and recommend products that suit their style
- Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate
- Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum
Requirements
- High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job
- Minimum 1 year's sales or cashiering experience in a retail environment
- Proficient with handling a POS register machine
- Able to work in a fast-paced, high-pressure environment
- High energy level, have a positive approach to job and group responsibilities
- Ability to work flexible hours/shifts, including weekends, nights, and holidays. Able to work overtime hours when necessary
- Fluency in English language and other language(s) as required by location
What We Offer
As a Sales Associate at DFS Group, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and be part of a team that is passionate about delivering exceptional customer service.
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