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Customer Service and Centre Administrator

4 months ago

Yishun New Town, Singapore The Nature Kids PTE LTD Full time
Oversee the daily operations of the Centre

  • Liaising with tutors, parents and students
  • Provide quality customer service through understanding of customers' queries and needs
  • Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
  • Ensure that student resources, stationery and merchandise are well stocked in the Centre
  • Monitor and escalate any urgent/complex issues to management
  • Counter sales of tuition packages
  • Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year
  • Administer daily and monthly reports
  • Periodic preparation for new academic year as well as semesters
  • Must be energetic and have a business mindset
  • Able to work both weekends.(Saturday and Sunday)
Interns/Fresh grads/ Part-Time/Full

  • Time can apply
  • Fluent in English and Mandarin, to handle English and Mandarin speaking customers
  • Confident and tactful in handling customer's needs
  • Passionate in providing excellent customer service
  • Possess good communication skills
  • Must love children and comfortable working around them
  • Possess a cheery and pleasant disposition
  • Meticulous and systematic with administrative procedures
  • Has a good eye for details
  • Excellent team player with a peopleoriented personality

Job Types:
Full-time, Permanent, Internship, Fresh graduate

Salary:
$2, $3,000.00 per month

Schedule:

  • Weekend availability

Job Types:
Full-time, Part-time, Permanent, Contract, Temporary, Internship, Fresh graduate, Student job

Part-time hours: 8 per week

Salary:
$2, $3,500.00 per month

Schedule:

  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Performance bonus

Work Location:
In person

Expected Start Date: 20/06/2023