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3x Executive, Student
2 weeks ago
Responsibilities:
Supervise and carry out operational work to ensure the successful running of programmes.
- Ensure policies and procedures are adhered to and take corrective actions to remedy deviation from standards.
- Work closely with Academics to ensure students are provided a good learning experience.
- Administering daytoday operations to meet regulatory and internal requirements; managing data and statistics of the department; to support lecturers and student management; coordinate marketing related events, manage website and collaterals.
- Oversee contracts, payments, billing, enrolment system setup, learners' pass validity and report checking.
- Coordinate and execute activities to facilitate visits.
- Maintain timely, friendly and nurturing communication with stakeholders including prospects, students and alumni.
- Resolve customer complaints and feedback.
- Coordinate data to enable digitisation and automation of systems.
- Collate team feedback, identify pain points and suggest workable ideas.
- Participate in testing and UAT of new systems before final execution.
Requirements:
- Minimum Diploma / "A" Level holder with 2 years of working experience or above.
- Experienced in a marketing coordination role and/or managing post grad programmes will be highly advantageous
- IT Savvy with good excel skills
- Analytical and organised.
- Team player with mature personality and positive attitude
- Resourceful, selfdriven and independent
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