Outbound Ticketing Executive

2 weeks ago


Singapore NTA TRAVEL (SINGAPORE) PTE. LTD. Full time
**Job Profile
**Roles & Responsibilities

  • Provide ticketing, hotel reservations, VISA and travel advice
  • Issuing tickets/hotels/tours/transfers via online/offline company sources.
- handing the quotation, reservation & issuance of group tickets

  • Oversee our Reservations Team and provide them with assistance when required
  • Preparation of travel related documents e.g., Ticket, vouchers
  • Prepare, plan and quote travel itineraries
  • Making and confirming bookings, issuing invoice
  • Handling travel insurance
  • Researching destinations and keeping up to date with travel industry news
  • Creative thinking new business except for travel business
  • Create promotional posters of our products for our official Facebook & Instagram page
  • Other adhoc tasks (Handling inquires & sales of JR Passes)
**Job Requirements: - At least 1 year of working experience in the related field

  • Knowledge and skill in Amadeus (GDS)
  • Strong phone and verbal communication skills along with active listening
  • Excellent customer service skills
  • Focus on quality and customer service
  • Able to work as a team player, also can handle multitasking
  • Experience with Key Performance Indicators (KPIs) preferred
  • Exceptional listening and analytical skills
  • Excellent problem solving and negotiation skills
  • Proficient in Microsoft Office
  • Attitude to actively accept challenges
**Company Overview

Nippon Travel Agency was founded in 1905 and was the first agency to start travel operations in Japan. Today, we have 5,061 staff members (the whole NTA group) with over 250 branch offices both in Japan and overseas, providing travel services of the highest standard. With over 110 years of history, NTA is recognized as the leading travel agency to offer a wide range of services for our valued clients.

NTA Travel (Singapore) Pte. Ltd. incorporated on 20 January 1986 (Monday) in Singapore. The Company has been operating for 38 years. This Company's principal activity is travel agencies and tour operators.

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