Current jobs related to Field Service Coordinator - Singapur - Wärtsilä

  • Field Service Coordinator

    1 week ago

    Singapur, Singapore Diebold Nixdorf Full time

    Transform Customer Connections at Diebold NixdorfThe Field Service Dispatcher plays a vital role in ensuring seamless customer experiences. As the primary point of contact for Field Operations personnel, this role serves as a liaison between customers, Field Operations, and internal business groups.Key Responsibilities:Coordinate and monitor customer...

  • Field Service Coordinator

    3 weeks ago

    Singapur, Singapore Diebold Nixdorf Full time

    Unlock Your Potential at Diebold NixdorfOur teams drive innovation, digitization, and transformation in the financial and retail sectors, serving over 75 million people worldwide. As a vital member of our organization, you will play a key role in connecting people to commerce.Key Responsibilities:Coordinate and monitor customer appointments to ensure timely...

  • Field Service Coordinator, Shaft Line Solutions

    2 months ago

    Singapur, Singapore Wärtsilä Full time

    Field Service Coordinator, Shaft Line Solutions Job Title: Field Service Coordinator, Shaft Line Solutions As FS Coordinator, you will be the focal point with customers and internal stakeholders in the delivery of Field Services (FS) for Shaft Line Solutions. You will be part of a team managing the daily activities and schedules of 5-6...

  • Field Service Engineer

    4 months ago

    Singapur, Singapore Entegris Full time

    Job Description: The Senior Field Service Engineer is responsible for product service and support at customer locations for Gas Purification Systems. Work performed includes product start-up and commissioning, customer training, technical support, troubleshooting, repairs, and maintenance. They are expected to work independently with minimal input from...

  • Field Service Engineer

    6 days ago

    Singapur, Singapore Talent Trader Group Full time

    Job Title: Field Service EngineerAt Talent Trader Group, we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will play a critical role in the development and improvement of semiconductor and instrumentation products.Key Responsibilities:Collaborate with design engineers to implement design changes and...

  • Field Service Technician

    7 days ago

    Singapur, Singapore 00186 Leidos Singapore Pte. Ltd. Full time

    Job SummaryLeidos is seeking a highly skilled Field Service Technician to join our team in Singapore. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers in the aviation and security sectors.Key ResponsibilitiesRespond to equipment faults and perform corrective maintenance within 10...

  • Senior Field Service Engineer

    2 weeks ago

    Singapur, Singapore Entegris Full time

    Job OverviewThe Senior Field Service Engineer is a critical role within Entegris, responsible for delivering exceptional product service and support to customers at their locations. This position requires a high level of technical expertise, strong communication skills, and the ability to work independently with minimal supervision.Key...

  • Field Service Engineer Singapore

    2 weeks ago

    Singapur, Singapore AEG Power Solutions Full time

    Join AEG Power Solutions as a Field Service Engineer SingaporeAEG Power Solutions is a global leader in power supply and conversion for industrial and renewable applications. We are seeking a skilled Field Service Engineer Singapore to join our team.Main ResponsibilitiesInstall, maintain, commission, and repair power supply and related systems at customer...

  • Field Service Engineer Singapore

    2 weeks ago

    Singapur, Singapore AEG Power Solutions Full time

    Job Title: Field Service Engineer SingaporeAEG Power Solutions is seeking a skilled Field Service Engineer to join our team in Singapore. As a Field Service Engineer, you will be responsible for providing customer project- and solution life cycle services, including consulting, project management, installation, commissioning, maintenance, and repairing of...

  • Senior Field Service Engineer

    5 days ago

    Singapur, Singapore Entegris Full time

    Job Overview:The Senior Field Service Engineer is a critical role within Entegris, responsible for delivering exceptional product service and support to customers at their locations. This position requires a high level of technical expertise, strong communication skills, and the ability to work independently with minimal supervision.Key...

  • Field Service Dispatcher

    3 months ago

    Singapur, Singapore Diebold Nixdorf Full time

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. The Dispatcher serves as the primary point of contact for Field...

  • Senior Field Service Engineer

    3 weeks ago

    Singapur, Singapore Wärtsilä Full time

    Senior Field Service Engineer Wärtsilä stands at the forefront of marine innovation, spearheading the transition towards a sustainable and decarbonized maritime industry. With an extensive portfolio and a global service network, we – the Wärtsilä team – provide integrated solutions that enhance operational efficiency, safety, and sustainability...

  • Field Service Manager

    4 months ago

    Singapur, Singapore Unisys Full time

    What success looks like in this role: • Collect and evaluate metrics daily, weekly, and monthly for resource forecasting, monitoring of customer service activities, and evaluating of internal process needs. • Meet with stakeholders (such as Client, Client Executives, Service Delivery Managers) to provide KPIs summary information regarding customer...

  • Field Service Technician

    2 weeks ago

    Singapur, Singapore Carrier Full time

    About the Role:We are seeking a highly skilled and detail-oriented Field Service Technician to join our team at Carrier. As a Field Service Technician, you will be responsible for providing on-site field service to customers, installing, updating, operating, maintaining, repairing, and removing equipment.Key Responsibilities:Install, update, operate,...

  • Field Service Manager

    3 days ago

    Singapur, Singapore Connect Energy Full time

    Job Title: Field Service ManagerA successful candidate for this role will be responsible for building and maintaining direct customer relationships, supervising and mentoring field service personnel in the APAC region to accomplish the testing, troubleshooting, and commissioning of various combustion, mechanical, electrical, and control equipment on...

  • Field Service Engineer

    4 days ago

    Singapur, Singapore Philips Full time

    Job Title: Field Service EngineerPhilips is a global leader in health technology, committed to improving lives worldwide. We're seeking a skilled Field Service Engineer to join our team, responsible for delivering high-quality service and support to our customers.Key Responsibilities:Perform corrective maintenance and troubleshooting on medical...

  • Field Service Engineer

    6 days ago

    Singapur, Singapore Carrier Full time

    About the RoleThis position is for a Field Service Engineer who ensures that customers receive timely, efficient, and effective support to maximize the performance and longevity of the products or systems. When issues arise, service engineers diagnose problems, identify the root causes, and develop solutions to rectify them. This often requires a combination...

  • Service Coordinator

    6 days ago

    Singapur, Singapore Medtronic Full time

    Careers That Change LivesAt Medtronic, our mission is to improve the lives of millions of people worldwide. As a Service Coordinator, you will play a critical role in achieving this mission by providing exceptional service and support to our customers.A Day in The LifeAs a Service Coordinator, you will be responsible for managing the calibration and...

  • Field Service Engineer III

    18 hours ago

    Singapur, Singapore Applied Materials Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer III to join our team at Applied Materials. As a key member of our service team, you will be responsible for performing standard service activities, responding to fab issues, and verifying operational quality of system equipment.Key ResponsibilitiesPerform routine preventative maintenance...

  • Field Service Technician

    1 week ago

    Singapur, Singapore Carrier Full time

    About the RoleThis position is for a Controls Assistant in Aftermarket and Service who works under immediate supervision. The successful candidate will perform on-site field service directly to customers regarding installing, updating, operating, maintaining, repairing, and removing of equipment to meet customer requirements.Key Responsibilities:Perform...

Field Service Coordinator

3 months ago

Singapur, Singapore Wärtsilä Full time

Field Service Coordinator

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of. Want to join the ride?

As ANCS (Automation, Navigation & Control Systems) , we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

As Field Service Coordinator, your objective is to help ensure timely and effective resolution of technical issues, maintain customer satisfaction, and promote a positive experience with the ANCS brand.

In this position you will be reporting to the Manager, Customer Delivery Singapore. The location of this position is Pandan Crescent in Singapore.

What will you be doing:
As Field Service Coordinator, your work will focus on these responsibilities:

Handle and resolve customer inquiries, complaints, and support requests through various communication channels, such as phone calls, emails, and live chat. Being a main point of contact for customers seeking assistance. Gather and prepare information for the service teams to enable them to diagnose technical issues and provide solutions or escalate complex problems to higher-level support teams. Ensure and execute administrative duties to enable a smooth transition into a service job.

To be successful in this role, we expect you to have:

High school, diploma or equivalent; bachelor's degree is a plus. Previous experience in customer support, call center, or help desk roles is preferred. Strong verbal and written communication skills. Strong problem-solving skills with a pragmatic approach. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Strong teamwork and collaboration skills to work effectively with internal teams. Customer service-oriented mindset with a focus on delivering high-quality support. Patience and composure in handling challenging customer interactions. Proficient in using ticketing systems, CRM software, and other customer support tools. Flexibility to work in shifts, including evenings, weekends, and holidays if required is a plus. Experiences in SAP is a plus. Proficient in MS Office. Familiar with the maritime business and regulatory environment is a plus. Knowledge of the ANCS product portfolio is a plus. Fluent in English, spoken and written

Why you and us?

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you'll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email:

Last application date: 17/06/2024

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä