Key Account Manager

2 weeks ago


Singapore Reeracoen Singapore Pte Ltd Full time
Our Client is MNC Maritime Company.

This role of a Key Account Manager who can through diligent and customer-oriented work support deliver value to the customers and profit to the company.

You will be responsible for onboarding, maintaining and growing the relationship and turnover with the accounts assigned to you.

By ensuring these 3 main steps in the relationship we expect a high service level satisfaction and a profitable account.

The main focus for all members of the team is to onboard top-line growth that delivers our financial targets.
You will be reporting to Sales Director - APAC
【 What you will be doing 】

  • Grow & Develop trusted relationships with existing client base.
  • Detailed customer list assigned.
  • Ensure strong onboarding of accounts from the sales force.
  • Responsible for the Onboarding process.
  • Grow existing accounts through customer excellence service.


Key Account Management
  • Such as, but not limited to:
  • Coordination between Internal Stakeholders in the UK, Denmark and the Far East
  • Grow the accounts while also responding to and coordinating to resolve any servicerelated issues.
  • Ensure accounts are healthy and deliver on both Top as well as the bottom line.
  • Ensure reporting and SLA are delivered to the accounts.
  • Support Collection of Debt when required.
  • Ensure the GP % is met.
  • Lead the Victualling Performance meetings between internal teams.
  • Being Ambassadors for proactive service and growth mindset.
  • Travel Required 30 days per annum
-
Requirement:

- 【 What they are looking for 】

  • Minimum Diploma in any field
  • At least 5 years of Account management experience in the Maritime industry.
  • Strong network in the maritime industry.
  • Knowledge of Maritime, Incoterms, basics of the Shipping Industry
  • Fluent in both English and Japanese (JLPT N2 and above) Listening/Writing/Speaking is essential to liaise with Japanesespeaking counterparts
  • Willing to travel
-
Working Hour: 9:00 ~ 17:30

-
Benefit:

- 【 What they are offering 】

  • Performance bonus (company and personal performance based)
Annual Leave: 18 days

  • Allowance: SGD / month
  • Companysponsored insurance

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