Quality Assurance Specialist

2 weeks ago


Singapore KAROOOOO MANAGEMENT COMPANY PTE. LTD. Full time

Do you have a passion for quality and enjoy improving systems and processes?
**Do you have the ability to coach individuals to become the best that they can be at what they do?

We are looking for individuals who can help us enhance our customer experience by ensuring that agents provide quality service in line with organizational objectives.


Responsibility

  • Assess and rate inbound and outbound calls according to company quality standards
  • Communicate results to agents and supervisors on a daily basis, and provide feedback
  • Consolidate agent scores and draft monthly team report
  • Provide consolidated feedback to managers and supervisors on a monthly basis
  • Be able to communicate with agents and supervisors from Philippines (Tagalogspeaking is a must)

Requirements:

  • Attention to Detail
  • Analytical Skills
  • Coaching Skills
  • Listening Skills
  • Experience in Customer Service preferred


  • Singapore PRESBYTERIAN PRESCHOOL SERVICES LTD. Full time

    The Quality Assurance Specialist work as a team to improve the standard of Early Childhood Education. The curriculum will be developed by you in your capacity as a Quality Assurance Specialist, and you will be responsible for ensuring that the program is successfully implemented at the centres.1) Support Centres in the planning and execution of the preschool...

  • Quality Assurance

    2 weeks ago


    Singapore DSOURCING PTE. LTD. Full time

    We are looking for a Quality Assurance Specialist to join our team and oversee the quality of all products and services that our organization produces.Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in the production of our products or services.Ultimately, you will work with a team...


  • Singapore Qontel Search Pte Ltd Full time

    As a Compliance Quality Assurance Specialist, you will be at the forefront of upholding the bank's controls and ensuring strict adherence to legal and regulatory requirements across the Asia Pacific region while continuously enhancing controls. Your role involves conducting targeted Quality Assurance testing to identify potential issues within the...

  • Quality Assurance

    2 weeks ago


    Singapore YUANYII AGENCY PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a detail-oriented and experienced Quality Assurance (QA) Specialist to join our team. The QA Specialist will be responsible for ensuring that our cardboard products meet the highest standards of quality and compliance with industry regulations. The ideal candidate will have a strong understanding of quality control...


  • Singapore GXS Bank Full time

    Get to know our Team: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. We are focused on promoting and developing healthy saving and investment practices across generations. Get to know the Role: We are living in exciting times. Technology is...


  • Singapore GXS Bank Full time

    Get to know our Team: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. We are focused on promoting and developing healthy saving and investment practices across generations. Get to know the Role: We are living in exciting times. Technology is...


  • Singapore GXS Bank Full time

    Get to know our Team: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. We are focused on promoting and developing healthy saving and investment practices across generations. Get to know the Role: We are living in exciting times. Technology is...

  • Quality Assurance

    2 weeks ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesQuality Assurance (QA) SpecialistWorking location: Jurong Island ( Transport pick up : Jurong East )Work hours: Monday to Friday (8 am to 4.30 pm)Salary range: $4500 - $5800Requirements:Diploma or Degree in relevant field Min 5 years' experience in a petrochemical industryThe Quality Assurance (QA) Specialist is responsible for the...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesWe are seeking a dedicated and highly skilled Quality Assurance Specialist to join our innovative team.This role is crucial for driving quality assurance initiatives and executing rigorous testing protocols to ensure top-notch digital products.The successful candidate will bring extensive experience in project leadership, user...


  • Singapore SHIMADZU (ASIA PACIFIC) PTE LTD Full time

    Roles & ResponsibilitiesOverviewWe are seeking a suitable individual to manage QA processes in a software development environment. We are NOT seeking a QA test engineer to do the actual software testing. Nevertheless, prior experience in software testing will be a distinct advantage.Job DescriptionSoftware Development Process Implementation Review and...


  • Singapore SHIMADZU (ASIA PACIFIC) PTE LTD Full time

    Roles & ResponsibilitiesOverviewWe are seeking a suitable individual to manage QA processes in a software development environment. We are NOT seeking a QA test engineer to do the actual software testing. Nevertheless, prior experience in software testing will be a distinct advantage.Job DescriptionSoftware Development Process Implementation Review and...

  • Quality Assurance

    2 months ago


    Singapore MULTI WAYS EQUIPMENT PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Quality Assurance (QA) Specialist in the sales and rental of used construction equipment, your role is pivotal in ensuring that every piece of machinery meets the highest standards of performance, safety, and reliability. Here's a breakdown of your key responsibilities:1. *Quality Assessment*: Your primary task is to thoroughly...

  • Quality Assurance

    2 months ago


    Singapore ASIA PARTNERS MANPOWER PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Quality Assurance (QA) Specialist in the sales and rental of used construction equipment, your role is pivotal in ensuring that every piece of machinery meets the highest standards of performance, safety, and reliability. Here's a breakdown of your key responsibilities:1. *Quality Assessment*: Your primary task is to thoroughly...

  • Quality Assurance

    2 weeks ago


    Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesThe Quality Assurance (QA) Specialist is responsible for the development, implementation and promotion of QA related activities and compliance in the company. He/ She is also responsible to:Establish, implement, maintain & improve the management systems, namely: ISO 9001, ISO 14001, SS 651 Establish, implement, review & improve on...


  • Singapore GXS Bank Full time

    Get to know our Team:We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. We are focused on promoting and developing healthy saving and investment practices across generations.Get to know the Role:We are living in exciting times. Technology is reshaping how...


  • Singapore TASTER FOOD PTE. LTD. Full time

    Join Our Team as a Food Safety and Quality SpecialistWe are looking for a motivated individual to join our team as a Food Safety and Quality Specialist. If you are passionate about ensuring top-notch food safety and quality standards, we want you on board!Roles & Responsibilities:Developing and enhancing process controls to maintain exceptional food safety...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesJob Scope:Support quality culture and promote GMP compliance behaviours. Ensure site compliance according to quality standards and ICH guidelines. Perform adminstration for record management. Work with cross-functional teams to improve site document management systems.En Ensure adherence to quality procedures, regulatory requirements...

  • Quality Assurance

    2 weeks ago


    Singapore Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Singapore KINGSFORCE MANAGEMENT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesAbout our client: Our client is a leading global manufacturer of specialty chemicals, resins, fibres and textiles.*This role will be based in our client's chemical manufacturing facility in Jurong Island.*Work Location: Jurong Island (company transport is provided in Jurong East MRT)*Salary range: $4,500 - $5,800About the...


  • Singapore CRAFT DIGITAL PTE. LTD. Full time

    **JOB SUMMARYWe are seeking an experienced Quality Assurance (QA) Director setup the team, develop, implement and lead the vision and in formulating a world-class Quality Assurance (QA) strategy for the product delivery of our yet to be announced next generation integrated best-of-suite enterprise solutions. You will be directly involved as part of the next...