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Customer Service Assistant
4 months ago
Responsibilities:
- Handle registration for patients.
- Provide accurate information on patient's enquiries.
- Assist in labelling drugs and medication and sorting patient cards.
- Assist and facilitate operations in clinic.
- Handling Customers data base, updating and scheduling customers appointment.
- Handles booking of appointments, sending appointment reminders via WhatsApp,
- Provide general administrative support, whenever required.
Requirements:
- Able to work shifts and to cover colleagues' absence at short notice
- Professional demeanor and ability to work within designated areas.
- Willingness to adapt and participate in job rotation and career path planning.
- Excellent organizational abilities with a high level of attention to detail.
- Proficient in IT systems
- Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
- Good interpersonal and customer service skills
- Ability to multitask and prioritize tasks effectively.